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Choose Your State of Service

In order to serve you better, please select your Dominion Energy location services.

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Customer Support

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Please check out the available options below to find a solution that works for you.

Self-Service Options

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Start, Stop or Transfer Service

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Report Outage or Emergency

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Get Answers to Commonly Asked Questions About Your Account

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Have a non-urgent account question or request that can't be addressed through self-service options? We can help.

Email Us

Please do not report emergencies through email.

Chat

Looking for answers to quick questions or guidance with our self-service options? Message us on social media Monday-Friday 8am-5pm ET.

Please do not report emergencies via chat or social media.

Phone

For emergencies, help is available 24/7 Please call us at:

In all dangerous situations, please also call 911.

For non-emergency inquiries, customer service representatives are available Monday-Friday, 7am to 6pm ET.

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