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Understand My Bill
Everything you need to know about your energy bill.
A Detailed Look at Your Bill
A section-by-section, line item explanation of your bill.
Common Causes of High Bills During Seasonal Peaks
Electric & Gas
- Account Number:
Your Dominion Energy account number. - Account Summary:
An overview of your account, including your Previous Bill Amount, any Payments Received since the last billing cycle and your Total Current Charges (9). - Important Customer Information:
Check here for timely information such as special messages, limited-time offers and promotions.
- Electric Usage History:
This chart shows your monthly electric usage for the last 13 months, and also shows information for the current billing month compared against the same month last year. - Gas Usage History:
This chart shows your monthly natural gas usage for the last 13 months, and also shows information for the current billing month compared against the same month last year.
- Payment Stub:
Please be sure to return your payment stub along with your payment. - Amount Due:
Your Amount Due is the total of the charges and credits itemized under your Account Summary (2).
- Payment Options:
See the convenient options for making payment, including by mail, online, or by phone. - Electric Charges:
Your Electric Charges include usage for the current month (your Meter Reading (measured in kWh) multiplied by your Rate Plan), as well as a fixed monthly Basic Facilities Charge, Renewable Energy Resources Charge (10) and any applicable Tax Rider credit. - Renewable Energy Resources:
These costs go toward our support of renewable energy development and increasing solar generation on the Dominion grid. - Gas Charges:
Your Gas Charges include usage for the current month (your Meter Reading (measured in Therms) multiplied by your Rate Plan), as well as a fixed monthly Basic Facilities Charge and any applicable Weather Normalization Adjustment (WNA) (12). - Weather Normalization Adjustment (WNA):
Your statement may show a WNA as a credit ("-") if the weather is colder than normal, resulting in a lower rate per therm; or as a charge ("+") if the weather is warmer than normal, resulting in a higher rate per therm. Learn more about WNA. - Other Charges & Credits – Unregulated:
This section includes charges for unregulated services such as appliance sales, installation, maintenance and repair programs that are not a part of the regulated services offered by Dominion Energy South Carolina.
Solar
- Account Number:
Your Dominion Energy account number. - Account Summary:
An overview of your account, including your Previous Bill Amount, any Payments Received since the last billing cycle and your Current Charges (7). - Electric Usage History:
This chart shows your monthly electric usage for the last 13 months, and also shows information for the current billing month compared against the same month last year.
- Customer Generation:
This chart shows details about the generation your solar system produced for the last 13 months, and also shows information for the current billing month compared against the same month last year. - Important Customer Information:
Check here for timely information such as special messages, limited-time offers and promotions.
- Payment Stub:
Please be sure to return your payment stub along with your payment. - Amount To Be Charged:
Your Amount to be Charged is the total of the charges and credits itemized under your Account Summary (2).
- Payment Options:
See the convenient options for making payment, including by mail, online or by phone. - Electric Charges:
Your Electric Charges include usage for the current month (your Total Net kWh multiplied by the tiered rates within your Rate Plan), as well as a fixed monthly Basic Facilities Charge, Renewable Energy Resources (10) charge and any applicable taxes, fees and credits. - Meter Reading #1:
The first Meter Reading represents the generation that Dominion Energy delivered to you. - Meter Reading #2:
The second Meter Reading shows any leftover solar generation your home did not use during the billing cycle, which was then sent to Dominion's power grid. To see how much solar power your home used during the billing cycle, subtract this amount from your Customer Generation (5). - Renewable Energy Resources:
These costs go toward the support of renewable energy development and increasing solar generation on the Dominion Energy grid. - How Energy Was Billed:
In this sample, the customer received 1,156 kWh from Dominion Energy and sent excess solar generation of 648 kWh to Dominion Energy. The net difference of 508 kWh is the total month's energy amount for which this customer was billed. - How Energy Was Used:
In this sample, the customer received, 1,222 kWh of generation from Dominion Energy and delivered 648 kWh of their own excess generation back to the Dominion Energy grid. The net difference of 574 kWh added to the 1,156 kWh of energy received represents your total energy usage (1,730 kWh) for the month. - Customer Generation:
This section totals the amount of solar generation produced by your system during this billing cycle, including generation that your home used as well as excess generation that you sent to Dominion Energy. It will always total out to $0.00, since you are never billed for the energy that you produce.
Disclaimer: These sample bills are provided only to help explain your Dominion Energy South Carolina bill. The current charges, total other charges, credits, usage, and other information on the sample bills are provided as an example, and in no way bear any relationship to the actual charges, credit, usage or other information on your actual bill.
Additional Resources
Understand My Meter
Billing Inserts
Your Smart Meter. Your Energy.
Put this smart meter energy tool to work for you!