Choose Your State of Service
In order to serve you better, please select your Dominion Energy location services.
In order to serve you better, please select your Dominion Energy location services.
In order to serve you better, please select your Dominion Energy location services.
Have a question? Let us help you manage your account.
How do I sign in or register my account?
It's easy: sign in here, or register to access your account online.
How do I manage my business account?
Our business customers can pay their bill, start service to their business or update their account in one easy location. Simply sign in to your business account, or register your account here.
I'm moving/my account needs are changing. How can I transfer or stop my service?
It's easy to modify your service, either by transferring to a new address, adding an additional service or putting a stop on service.
You can request your change online, or call 800-251-7234 (Mon-Fri, 7AM-6PM) and we'll be happy to handle your request over the phone. You can even visit an authorized location to receive help in person.
How do I pay my bill?
We give you multiple options to pay your bill, whichever suits your needs best. Pay your bill online, by mail, over the phone or at an authorized payment location.
Everything you need is available here, including our mail-in address, telephone number and a list of authorized payment locations.
Business customers: We offer several ways to pay your bill, too. Pay online using a debit or credit card, or by using your bank account information. Set up a one-time payment or automatic payments. You can even pay by phone or at an authorized payment location.
How can I analyze my usage?
Sign in to your account to see how your energy use affects your bill over time.
I don't understand my bill
This interactive sample bill will show you what's what on your bill.
What are the current electric and natural gas rate plans?
Our current rates for both gas and electric can be found here. These rates apply to both residential customers and business customers.
I need help paying my bill! Are there any assistance programs available for my family?
Yes, we offer multiple assistance programs, either on a short- or long-term basis. See which program is a good fit for you.
We also offer multiple rebates, as well as discounts on energy-efficient light bulbs.
Need help with something that isn't addressed here? Give us a call. We're available Monday through Friday, from 8 AM to 5 PM.
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