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Paperless Billing (eBill)
A faster, simpler way to get your bill.
Benefits of eBill
With eBill, you'll get your bill online instead of in the mail. It's the same bill you're used to, with less paper.
Ready to Enroll?
Go paperless and choose how you want your bill notifications: email, text or both.
How It Works
- Your next bill will be paperless. If it's already being printed, you may get one more bill in the mail.
- Each month, you'll get a notification when your bill is ready. You can view, download, print or pay it anytime in your online account.
Not Receiving Your eBill Emails?
Sign in and make sure your email address is correct. If it is, check your spam or junk folder.
Frequently Asked Questions
Yes. Your bill is kept in your password-protected online account, and it can’t be lost or stolen in the mail.
No. eBill only changes how you get your bill. You can still pay any way you like.
Yes. eBill works with both programs.
Yes. Important notices about your rates, service, disconnections or past-due balances will still come by mail. Bill inserts aren't sent with eBill, but you can view them anytime online.
Your next bill will be paperless. If your current bill is already being printed, you may get one more bill in the mail.
You'll get a notification when your bill is ready and a reminder 3 days before it's due. You choose to get them by email, text or both.
You can give another person access to your online account so they can view your bill and get notifications. See how to add a guest user.
Update your settings in Communication Preferences. Settings are saved for each account, so you can make changes to one account without changing the others. You can also reply STOP to any text, but this stops texts for every account linked to that phone number.
You can stop eBill anytime by updating your settings in Communication Preferences. Your next bill will come by mail, and your bill notifications will stop. You can enroll again anytime.