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Make a Payment
Choose from many simple and secure payment options.
One-Time Online Payment
Have an online account? Make a one-time payment from your checking/savings account or a Digital Payment Method (Apple Pay, Google Pay, and PayPal).
- Payment from checking/savings account is free!
- Payments post to your account immediately.
- Pay now or schedule a payment for a future date.
One-Time Guest Pay
Don't have an online account? Make a one-time payment through our only authorized third-party vendor, Paymentus.
- Residential Customers: $1.65 per transaction (up to $1,000 per transaction)
- Non-Residential Customers: $14.95 per transaction (up to $15,000 per transaction).
- Payments post to your account immediately.
- Credit or Debit cards accepted include Visa, Mastercard, Discover, and American Express. Digital Payment Methods including Apple Pay, Google Pay, and PayPal are also accepted.
In Person
Make a payment in person at one of our many authorized payment centers.
- Please bring your bill or account number when making a payment.
- $1.50 fee per transaction (this fee must be paid in cash).
- Payments posted to your account immediately.
- Dominion Energy does NOT accept in person payments at any office locations, only at an Authorized Payment Center.
By Mail
Make a payment by mailing a check or money order.
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Regular Mail
Dominion Energy Virginia
P.O. Box 26543
Richmond, VA 23290-0001 -
Overnight (FedEx, UPS, etc)
Dominion Energy Virginia
Attn: Customer Payment Services
600 E. Canal Street
Richmond, VA 23219
Please be sure to include your account number on your check.
By Phone
To make a payment over the phone, please call 866-366-4357.
- Please have your account number ready.
- Residential Customers: $1.65 per transaction (up to $1,000 per transaction).
- Non-Residential Customers: $14.95 per transaction (up to $15,000 per transaction).
- Payments post to your account immediately.
- Electronic check payment is also accepted over the phone.
By Bank
How to Sign Up:
- Sign up from your bank’s website by following the instructions provided.
- Your electronic bill notification will be sent monthly and will include the amount, due date and link to view your bill.
Please note that information from your Dominion Energy bill will be needed to complete sign up.
Automatic Monthly Payments (AutoPay)
Set up AutoPay and never miss a payment. Your bill is paid automatically each month from your bank account, without any fees.
Sign in to Enroll
Go Paperless
Sign up for eBill – a convenient and secure way to receive your monthly bill.
Invoice Payments
Need to pay your damage claim, invoice or contract claim? There are a variety of ways.
Business Billing & Payment Options
Explore simple ways to receive, view and pay your bill as a business customer.
Business Options
Need Help Paying Your Bill?
If you or a loved one needs help managing your energy bill, there are a variety of energy assistance programs and resources available. Bill assistance is not just limited to income qualified customers. Anyone facing hardship may be eligible for assistance.
Download the Dominion Energy Mobile App
View and pay your bill with a variety of billing and payment options: Budget Billing, paperless billing, or AutoPay in just minutes.
