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Start or Add Additional Service

Welcome to Dominion Energy – let's get started!

Start Home Service

To turn on electric or natural gas service at your home, you'll need to provide:

^* Complete the Identity Verification Form if you do not wish to give out your Social Security number online or by phone.

To request electric or natural gas service, your application form must include:

Once the application is received, we will contact you and complete the process. A deposit may be required; however other options are available.

Mail
Mail completed form (applications only) to:
- Dominion Energy SC
  Commercial Group
  220 Operation Way
  Mail Code 24x7 2A
  Cayce, SC 29033
Fax
Fax completed form to 803-933-8045. No cover sheet is required.
Email
Email completed form to our Commercial Team. Once received, we will call you to complete the process.

Need to Make a Payment and Reconnect Service?

You can make a payment through your online account or pay as a guest through our third-party vendor, Paymentus. Also, see other available payment options.
Please pay the outstanding disconnect balance on your account to reconnect service. A reconnection charge will also be assessed. Refer to your disconnect notification or your online account for the exact amount.
Once the reconnect amount has been received:
- For electric service, we will automatically activate your reconnect order. Note: Smart meter (AMI) reconnects are typically completed within 15 minutes.
- For natural gas service, please call us to activate your reconnect order. Someone 18 or older must be present.
A security deposit may be added to your next bill.
If your service has been off for more than 10 days, your account is considered closed. You will need to complete the start new service process to reestablish service. Note: all outstanding balances must be made, including security deposit and reconnection fee.

We can help with answers to frequently asked questions.