The redesigned DominionEnergy.com is here!: A fresh look, easier navigation, and enhanced search features make it easier than ever to find the information you need.

Couple Looking at Paper Billing Statement

Billing Options

We offer options to make receiving, viewing and paying your bills as easy as possible.

Billing Options

We're here to help when you need it most.

Paperless Billing (eBill)

View, print or pay your bill online at any time.
Receive email notifications before your bill is due.
Available for both residential and non-residential customers.

See Why eBill is Easy cta btn

Budget Billing

Avoid seasonal swings.
Your monthly bill is the average of your previous 12 bills.
This option is also available for small businesses, mid-size businesses, and places of worship.

Learn More About Budget Billing cta btn

Third Party Notice

Choose to add an additional person(s) to receive a notice of any past-due amounts.
Third-party notices help ensure that payments are made during illness or vacations.
The third party is never obligated to pay the bill.
For more information, call 800-⁠251-⁠7234.

Large Print Billing

You can request a large print version of your bill at no cost by calling 800-⁠251-⁠7234.

See Additional Billing & Payment Options for Business Customers

Find Out About Business Billing Options cta btn

Payment Arrangements

Need more time to pay? Our payment arrangements can help.

We are working with customers to establish flexible payment plans, both short and long-term, and will find a plan that makes sense for you. Short-Term plans provide a few more days past the due date. Long-Term Plans provide an installment option that spreads the designated utility balance over a period of up to 6 months.

A payment extension provides more time to pay your bill to prevent disconnection. Eligibility depends on the status of your account and compliance of previous payment arrangements. Arrangement options are consistent across all channels. The website, automated system, and customer representative offer the exact same arrangements. If an option is not available on the website, it will not be available through the automated system or customer service representative.

A short-term payment extension allows you extra time to pay your bill. It changes the due date only. You must still handle the payment of the arrangement in a separate transaction.
Short-term payment extensions are available for residential and small commercial customers.
Select Need More Time to Pay on the website or mobile app or use the automated system at 800-251-7234.

A long-term payment plan (Deferred Payment Plan) is an agreement to pay your current bill and a set amount towards a past due balance, each month. It divides the past due balance into equal payments. This plan addresses utility related charges only. Customers cannot be on a short term and long term payment plan at the same time.

Long-term payment plans are available for residential accounts.
A long-term payment plan will require a down payment and will spread out the remaining balance over 3-4 months, allowing you to pay a portion of your balance in addition to your current monthly bill charges.
A 1.5% late payment charge will be applied to the remaining past due balance on each bill until the payment plan is complete.
No further payment extensions are available while you are on the Deferred Payment Plan.
If your service is disconnected while on the Deferred Payment Plan, the arrangement is rendered null and void. Any outstanding balances will become due with the next billing cycle.
You will need to contact us at 800-251-7234 to discuss more details of this plan.

Energy Assistance

We're supporting our customers and communities.

Low-Income Home Energy Assistance Program (LIHEAP)

The Low-Income Home Energy Assistance Program (LIHEAP) provides home energy assistance to help eligible low-income households meet their home heating and/or cooling needs.

Your Community Action Agency in your county may be able to offer you one or more of the following types of assistance:

Utility bill payment assistance
Energy crisis assistance
Weatherization and energy-related home repairs

EnergyShare^®

EnergyShare^® provides assistance to income-eligible, disabled and senior customers for their electric and natural gas service. Funded by Dominion Energy South Carolina customers, employees, and retirees.

To apply for assistance, contact your Community Action Agency.

Event Calendar

In-person opportunities to connect with our assistance team.

2025

Date	Time	Event	Place	Address	Details
6/5	4:30 p.m. – 6:30 p.m.	Keeping Jazz Alive 2025! Piccolo Spoleto Festival Concert		562 Meeting Street Charleston, SC 29403	Event Flyer
6/7	11:00 a.m. – 4:00 p.m.	4th Annual Lavender Festival		490 Daisy Lane Barnwell, SC 29812	Event Flyer
6/19	10:00 a.m. – 2:00 p.m.	Penn Center Inc., Celebrating Family		16 Penn Center Circle West St. Helena Island, SC 29920	Event Flyer
6/21	10:00 a.m. – 1:00 p.m.	SC Attorney General's Office Internet Crimes Against Children – Thrive Online Shine Offline	Drew Wellness Center	2101 Walker Solomon Way Columbia, SC 29204	Event Flyer
6/21	10:00 a.m. – 3:00 p.m.	Molina Healthcare Community Baby Shower	St. Andrew's Lutheran Church	1416 Broad River Road Columbia, SC 29210	Event Flyer
6/21	11:00 a.m. – 3:00 p.m.	Cynthia Graham Hurd Community Day 2025		1735 North Woodmere Drive Charleston, SC 29407
6/21	11:00 a.m. – 3:00 p.m.	Low Country Health Care System Presents: Healthy Living Jamboree	USC Salkehatchie	465 James Brandt Boulevard Allendale, SC 29810	Event Flyer
6/28	9:00 a.m. – 12:00 p.m.	Family Health Center	Lovely Hill Baptist Convention Center	5905 Jim Bilton Boulevard St. George, SC 29477
6/28	11:00 a.m. – 2:00 p.m.	Johns Island and Wadmalaw Island Family CAN Fest		2419 Bohicket Road Johns Island, SC 29455	Event Flyer

Date	Time	Event	Place	Address	Details
7/12	9:00 a.m. – 12:00 p.m.	Family Health Center	John Ford Community Center	304 Agnes Street St. Matthews, SC 29135	Event Flyer
7/12	10:00 a.m. – 12:00 p.m.	Lowcountry C.A.R.E.S. Ministries Food Distribution		306 Old Fort Drive Ladson, SC 29456
7/19	10:00 a.m. – 2:00 p.m.	Orangeburg's 4th Annual Day of Hope	Orangeburg County Fairgrounds	350 Magnolia Street Orangeburg, SC 29115

Date	Time	Event	Place	Address	Details
8/2	8:00 a.m. – 12:00 p.m.	18th Annual All for Colleton Back to School Bash		500 Forest Circle Walterboro, SC 29488
8/2	9:00 a.m. – 11:00 a.m.	Richland School District 2 Back to School Bash	R2i2 Building – Village at Sandhills	763 Fashion Drive Columbia, SC 29229
8/9	9:00 a.m. – 1:00 p.m.	Family Health Center	Orangeburg City Gym	350 Magnolia Street Orangeburg, SC 29115
8/20	4:05 p.m. – 6:00 p.m.	28th Annual Kids Day	Cross High School Gymnasium	1293 Old Highway 6 Cross, SC 29436	Event Flyer

Additional Assistance

Programs and options to make receiving, viewing and paying your bills as easy as possible.

Participants of Community Solar Select may subscribe to panels in a solar array located within the Dominion Energy South Carolina service area and enjoy the benefits of bill credits without paying a subscription fee or having to install panels at their residence.

This program is available to customers who are income-qualified through a Community Action Agency. Once you are qualified, the agency will send us your referral and we will contact you to start the enrollment process by scheduling a free Home Energy Check-up worth more than $250.

There's NO cost to participate.
You'll earn $0.01/kWh of energy your panels produce. That credit will apply to your bill every month.
You do not have to live near the Community Solar farms to participate and you're not responsible for any maintenance on the solar panels.
Even if you rent, you can participate.
If you move or relocate within our service territory, you can have your Community Solar Select subscription transferred to your new account.

To learn more, read our Community Solar Select Program Flyer or contact your local Community Action Agency.

White Cross assistance is offered to customers who have electrical medical equipment in their home. During a major storm or threat of a storm, customers are proactively called so they can make plans to sustain their equipment should an outage occur.

For more information, give us a call at 800-251-7234.

If your health or the health of a household member would be endangered by the disconnection of electric and/or gas service during the winter, a medical certificate may help. This program is available only from December 1 – March 31.

To apply for a medical certificate, give us a call at 800-251-7234.

Save Energy & Money

Dominion Energy offers many low-cost and no-cost ways to save money and reduce your energy usage every day.

Discover Rebates and Incentives

Billing Options