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Choose Your State of Service

In order to serve you better, please select your Dominion Energy location services.

Choose Your State of Service

In order to serve you better, please select your Dominion Energy location services.

Select my State

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One-Time Online Payment

Make a one-time payment online from your checking or savings account (ePay).

  • There's no fee to make a one-time online payment.
  • Payments post to your account immediately.
  • Pay now or schedule a payment for a future date.
Sign In

One-Time Guest Pay

Use a third party (Bill Matrix)* to easily make a one-time payment.

  • $3.50 fee per transaction charged by BillMatrix.
  • Payments post to your account immediately.
  • Visa, Mastercard, American Express, Discover or Debit cards (PULSE, STAR, NYCE, ACCEL) accepted.

* Additional restrictions may apply.

The fee can be waived if paperless.

Pay as Guest

One-Time Third Party Payment

MyCheckFree provides online billing and payment services. Each month you'll receive an email with instructions on how to view and pay your bill.

  • There's no fee to make a one-time online payment.
  • Payments post to your account within 2 business days.
Visit MyCheckFree To Get Started

One-Time or Recurring Credit/Debit

Use BillMatrix for a credit or debit card to easily make a one-time payment, or enroll in AutoPay for automatic monthly payments.

  • $3.50 fee per transaction charged by BillMatrix. Fee can be waived if paperless.
  • One-time payments post immediately. AutoPay payments post 10 days prior to the bill due date.
  • Visa, Mastercard, American Express, Discover, or Debit cards (PULSE, STAR, NYCE & ACCEL) accepted.

* Additional restrictions may apply.

Sign In To Make a Payment
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Sign Up for eBill Today!

Go paperless by signing up for eBill. It is a convenient and secure way to receive your monthly energy bill.

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Dominion Energy Mobile App

View and pay your bill with a variety of billing and payment options: budget billing, paperless billing, or AutoPay in just minutes.

Automatic Monthly Payments (AutoPay)

Create a recurring automatic monthly bank draft payment online from your checking or savings account (AutoPay).

  • There's no fee to make an online payment.
  • Payments post to your account in time for the due date.
Sign In To Set up AutoPay
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Paying with card reader

In Person

Authorized Payment Locations*

Accepts Check, Money Order, or Cash

Payments made at authorized payment locations post immediately. Payments made at non-authorized locations that accept payments do not post immediately.

*Walmart accepts Cash or PIN-based Debit Card.

Find an Authorized Payment Location

By Mail

Pay your energy bill by mailing in a check or a money order.

Dominion Energy
P.O. Box 25973
Richmond, VA 23260

  • Please write your account number on check or money order.
  • Please include payment stub with your bill payment.
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Pay By Phone

Some limitations may apply.

  • $3.50 fee per transaction charged by BillMatrix.
  • Payments post to your account immediately.
  • Visa, Mastercard, American Express, Discover, Debit cards (PULSE, STAR, NYCE, or ACCEL), or Electronic Check.

Call us at 800-450-9160.

Low-Income Home Energy Assistance Program (LIHEAP)

The Low-Income Home Energy Assistance Program (LIHEAP) provides home energy assistance to help eligible low-income households meet their home heating and/or cooling needs.

Your Community Action Agency in your county may be able to offer you one or more of the following types of assistance:

  • Utility bill payment assistance
  • Energy crisis assistance
  • Weatherization and energy-related home repairs
Learn More About LIHEAP
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EnergyShare®

EnergyShare®, our year-round assistance program that has been helping qualified customers with energy bill payment assistance since 1982.

Learn More About EnergyShare®

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