Choose Your State of Service

In order to serve you better, please select your Dominion Energy location services.

Choose Your State of Service

In order to serve you better, please select your Dominion Energy location services.

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Your Safety is Our Top Priority. Report Other Emergencies.

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Find common questions and answers regarding outages and restoration on our FAQ page.

Keep Informed While Staying Safe

Download the Mobile App Today!

Pay your bill, check your energy usage, or report a power outage.

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With the Dominion Energy app, logging in is faster and easier than ever by taking advantage of fingerprint or facial recognition to access your online account.

  • Report an outage
  • Request service
  • Select your billing and payment preferences
  • Access your home's energy usage information

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Sign Up for Text and Email Alerts

Be the first to know! Stay up-to-date by enrolling in our text or email alerts. Sign up for one–or both!

Report Outage Emails on Phone

Email Alerts

  • Storm safety tips and outage information for Virginia or North Carolina
  • Scam alerts
  • Energy news and information
Sign up for Email Alerts
Outage Reporting Text Message on Phone

Text Alerts

  • Storm safety and outage information for Virginia or North Carolina
  • Energy conservation tips
  • Breaking News

To sign up for all Dominion messages in the VA/NC service area:

Text DOM to 898366

To sign up for messages specific to VA service areas:

Central VA: Text CEN to 898366

Amelia, Appomattox, Buckingham, Caroline, Charles City, Chesterfield, Colonial Heights, Dinwiddie, Goochland, Hanover, Henrico, Hopewell, King William, Louisa, Petersburg, Powhatan, Prince George, Richmond City, Sussex

Eastern VA: Text EAST to 898366

Chesapeake, Essex, Franklin City, Gloucester, Hampton, Isle of Wight, James City, King William, King and Queen, Lancaster, Mathews, Middlesex, New Kent, Newport News, Norfolk, Northumberland, Portsmouth, Poquoson, Richmond County, Southampton, Suffolk, Surry, Virginia Beach, Westmoreland, Williamsburg, York 

Western VA: Text WEST to 898366

Albemarle, Alleghany, Amherst, Augusta, Bath, Bedford, Botetourt, Buckingham, Buena Vista, Charlottesville, Covington, Culpeper, Cumberland, Fauquier, Fluvanna, Greenbrier, Greene, Harrisonburg, Lexington, Lynchburg, Madison, Monroe, Nelson, Orange, Page, Rappahannock, Rockbridge, Rockingham, Shenandoah, Staunton, Warren, Waynesboro

Northern VA: Text NOVA to 898366

Alexandria, Arlington, Caroline, Clarke, Fairfax, Fairfax City, Falls Church, Fauquier, Fredericksburg, King George, Loudoun, Manassas, Prince William, Spotsylvania, Stafford, Westmoreland

South VA: Text SOUTH to 898366

Amelia, Brunswick, Campbell, Cumberland Appomattox, Charlotte, Danville City, Greensville, Halifax, Lunenburg, Mecklenburg, Nottoway, Pittsylvania, Prince Edward, South Boston

Standard message and data rates may apply. Reply HELP for more info or STOP to no longer receive text alerts.

Stay Safe and Prepared

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Electric Safety
Hot Weather Safety Tips

Don't let an accident put a damper on summer fun

Whatever you're doing to enjoy the warmer temperatures in summer, Dominion Energy has safety tips to help make sure an accident won't diminish your good times.

Hot Weather Safety
men connecting portable generator
Electric Safety
Generator Safety

Stay safe while using an auxiliary power source

A portable generator can be a valuable piece of equipment to own when power to your house is temporarily off after a storm or other disruption, but you need to follow strict safety guidelines to keep your home and family safe while using a generator.

Generator Safety
ladder on a house near power lines
Electric Safety
Ladders & Power Line Safety

Stay safe when working around power lines

Working on a ladder around power lines can be dangerous, but following a few simple rules can help you to avoid an accident.

Ladders and Power Line Safety
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