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In order to serve you better, please select your Dominion Energy location services.

Choose Your State of Service

In order to serve you better, please select your Dominion Energy location services.

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To better understand the pieces and parts of your bill, view the sample bill below and the details for each numbered item below the image. The bill sample helps explain how you are billed for the electricity you use each month.

Billing Payment Summary

Find this section highlighted on the bill below.

Billing and Payment Highlight on bill sheet
  1. Account Number
    Your Dominion Energy account number.
  2. Due Date
    The date your payment is due.
  3. Total Amount Due
    Includes usage from the previous month, credits and any Balance Forward (12).
  4. Previous Amount Due
    The total charges on your previous month's bill.
  5. Payments as of [Date]
    A statement of payments made as of the given date.
Meter and Usage

Find this section highlighted on the bill below.

Meter and Usage Highlight on bill sheet
  1. Meter and Usage
    Your current Billable Usage (8) and your historical usage for the previous year.
  2. Current Billing Days
    The number of days in the current billing cycle.
  3. Billable Usage
    The difference between your Current Reading (10) and Previous Reading (11).
  4. Total kWh
    The unit we use to measure your energy use, kilowatts per hour (kWh).
  5. Measured Usage: Current Reading
    The meter reading showing your current month's energy use. The difference between your Current Reading and Previous Reading (11) is your Billable Usage (8).
  6. Measured Usage: Previous Reading
    The meter reading showing your previous month's energy use.
Bill Detail Explenation

Find this section highlighted on the bill below.

Explanation Bill Detail area on bill sheet
  1. Balance Forward
    The difference between the Previous Amount Due (4) and Payments (5).
  2. Schedule
    The rate schedule used to calculate your bill (in this sample bill, Residential Schedule 1). Learn more about rate schedules.
  3. Electric Charges
    Calculated by multiplying your Billable Usage (8) by the rate as determined in your Schedule (13).
  4. Rider RP and Rider RPE
    These costs go toward our support of renewable energy development, as mandated under the North Carolina Renewable Energy and Energy Efficiency Portfolio Standard.
  5. Fuel Charge
    The cost for fuel used to produce electricity, including fuel shipment.
  6. Total Current Charges
    Your Electric Charges (14) plus any applicable taxes.
  7. Total Account Balance
    The sum of your Total Current Charges (17) and any Balance Forward (12).
Important Customer Info

Find this section highlighted on the bill below.

Important Customer Info
  1. Important Customer Information
    Timely information such as special messages, limited-time offers and promotions.

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