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Couple Paying Bills

Understand My Bill

Everything you need to know about your energy bill.
North Carolina / Paying My Bill
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Bill Calculator Worksheet

See how your bill is calculated.

If you're on our basic Residential Schedule 1 rate, you can use our Bill Calculator Worksheet to see how your bill is calculated. This worksheet is helpful to understand and estimate the various charges that make up your monthly bill.

You can open this worksheet in Excel or using a number of free programs, including Microsoft Office Online, Google Sheets, and LibreOffice.

Download Bill Calculator Worksheet

Bill Samples

Preview details of your sample bill.
North Carolina Bill Sample Front Front of Bill
North Carolina Bill Sample Back Back of Bill

A Detailed Look at Your Bill

A section-by-section, line item explanation of your bill.

Virginia Bill Sample Items 1-2
  1. Contact Information:
    You can report an outage, make a payment, manage your account and more.
  2. Account Number:
    Unique identifier for the customer at this address. Refer to this number when contacting Dominion Energy about your account.
North Carolina Bill Sample Items 3-6
  1. Bill Date:
    The date the bill was generated.
  2. Scan to Pay QR Code:
    Easy access to make online payment. A convenience fee may apply.
  3. Amount Due:
    The amount you owe for services during this billing period, plus any outstanding charges incurred from prior billing periods.
  4. Due Date:
    The date the payment for the current charges must be received by to avoid a late payment charge.
North Carolina Bill Sample Items 7-10
  1. Usage History:
    Review up to your past 13 months of Billable Usage (14) history to see trends in your energy usage.
  2. Service Period Dates:
    The beginning date and ending date for this billing period.
  3. Current Billing Days:
    The number of days in the billing period. The number of days in a billing period may fluctuate due to weekends and holidays.
  4. Temperature:
    The average high temperature and average low temperature for the current and previous 12 months. Weather data is provided as a reference point only.
North Carolina Bill Sample Items 11-15
  1. Electric Meter:
    Unique identifier associated with the electric meter at the service address.
  2. Current Reading:
    The meter reading captured on the end date of the billing period. The difference between your Current Reading and Previous Reading (13) is your Billable Usage during the billing period (14). An Estimated reading is designated by the word Estimated after the reading. An estimated reading is determined based on prior usage at the service address. In the event the next actual reading is lower than the estimated reading the adjustment will occur on the next bill. Customers on a Time of Use rate will see the billing factors for their rate schedule (e.g. On-Peak Usage, Off-Peak Usage, Super Off-Peak Usage, Demand) in place of the Current Reading and Previous Reading.
  3. Previous Reading:
    The meter reading captured on the beginning date of the billing period. Customers on a Time of Use rate will see the billing factors for their rate schedule (e.g. On-Peak Usage, Off-Peak Usage, Super Off-Peak Usage, Demand) in place of the Current Reading and Previous Reading.
  4. Billable Usage (kWh):
    The difference between your Current Reading (12) and Previous Reading (13). The billable usage for customers enrolled in a time of use rate schedule is the sum of the measured 30-minute intervals for the billing period.
  5. Next Meter Reading Date:
    The date the next meter reading is scheduled to occur.
North Carolina Bill Sample Items 16-18
  1. Previous Balance:
    The total charges from your previous billing period (last bill).
  2. Payment Received:
    Sum of all payments and credits received between the previous bill date and the current bill date.
  3. Balance Forward:
    The difference between the Previous Balance (16) and Payments Received (17).
Virginia Bill Sample Items 19-30
  1. Schedule:
    The rate schedule used to calculate your bill (in this sample bill, Residential Schedule 1). Learn more about rate schedules.
  2. Electric Charges:
    Calculated by multiplying your Billable Usage (14) by the rate as determined in your Schedule (19).
  3. Fuel Charge:
    The cost for fuel used to produce electricity, including fuel shipment.
  4. State Sales Tax:
    State sales tax of 7% applied to your Current Electric Charges (20). This tax is remitted to the North Carolina Department of Revenue.
  5. Taxes, Fees and Charges:
    Subtotal of the service fees and taxes described above (22-23) and any additional charges (e.g. late payment charge).
  6. Current Electric Charges:
    Your current Billable Usage (14) charged according to your Schedule (19), plus the service fees and taxes described above (22-23) and any additional charges.
  7. Account Balance:
    The sum of your Total Current Charges and any Balance Forward.
  8. Amount Due:
    The amount owed for the current billing period.
North Carolina Bill Sample Items 27-30
  1. Comparison to Last Year:
    Compares the average daily usage (kWh) and average daily cost (dollars) from your current billing period to the previous year’s bill for the same period. The average daily temperature (degrees) is also provided for informational purposes. Trends are provided to let you see how your current bill compares to the same period from last year.
  2. Average Daily Usage:
    The total billable usage from the billing period divided by the number of days in the billing period. The difference between this period and the same period last year lets you see how your usage changed.
  3. Average Temperature:
    The average temperature during the previous year bill period and current bill period. Weather data is provided for informational purposes only. Weather may be a factor in higher usage due to increased air conditioning and heating use. The temperate average overlay lets you see how your usage shifts with the seasons.
  4. Average Daily Cost:
    The average daily cost is determined by adding the Distribution Service Charges and Electricity Supply Charges and dividing the total by the number of days in the billing period. The charges in the Taxes, Fees and Charges section are excluded from this calculation, as well as any additional charges such as a security deposit or HomeServe charges. The difference between this period and the same period last year lets you see how costs for your usage fluctuates.
North Carolina Bill Sample Item 31
  1. Message Center:
    Information about your electric service and programs will be displayed in the Message Center.

Disclaimer: These sample bills are provided only to help explain your Dominion Energy North Carolina bill. The current charges, total other charges, credits, usage, and other information on the sample bills are provided as an example, and in no way bear any relationship to the actual charges, credit, usage or other information on your actual bill.

Additional Resources

Enroll in Usage Alerts

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Why Is My Bill High?

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