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Energy Alerts
Avoid surprises on your bill
Would you like to know if your bill is shaping up to be higher than normal? With Energy Alerts, it’s easy to stay on top of your energy use and avoid surprises. Whether you're trying to stick to a budget or just want to use less energy, it's a simple way to stay informed and in control.
Why Use Energy Alerts
You’re in Charge
Choose what you want to track, your energy usage or budget and how often you receive alerts.
Getting Started is Easy
A suggested limit based on your energy use helps you set up quickly. If you’re new, an average is suggested to get you going.
You Have Flexibility
Update your limit anytime to reflect seasonal changes. For example, you might set a higher limit during summer or winter when heating or cooling is used more often.
How to Sign Up
- Sign in to your online account. If you don't have one yet, it's easy to register.
- Choose what to track. On the communication preferences page, you can monitor your energy usage by kilowatt-hours or by dollar amount.
- Set your limit based on what works best for you. You’ll get an alert if your usage goes over that amount. (Your average amount will be set as the starting point, but you can adjust it anytime.)
- Pick how you would like to be alerted: email, text or both.
Frequently Asked Questions
Energy Alerts are a free service available to eligible customers. They notify you by text, email, or both when your energy use or bill amount goes over the limit you set. Alerts help you stay informed and stay within your energy or budget goals.
Usage Alerts track your energy use in kilowatt-hours (kWh), while Energy Spend Alerts track your estimated bill amount in dollars. You can choose the one that best fits your goals or use both.
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