Manage your account anytime, anywhere to:
- Pay, view and print bills.
- Request payment extensions and payment plans.
- Access 18 months of billing, payment and usage history.
- Report payments made at authorized payment centers.
- Enroll in eBill, budget billing, automatic bank draft, energy conservation and green power.
- Access credit reference letters.
- Start, stop, transfer or reconnect service.
- Manage all your accounts from one login. Simply sign in to your existing profile and enroll your other Dominion Energy accounts under the account set-up function.
New Business Customers - Call us to start new service at 866-366-4357.
- Customer service is available 8 a.m. to 5 p.m., Monday - Friday.
- Outside the United States: 001-757-857-2112.
- An automated response system is available 24 hours a day to report a power outage or electrical emergency (such as downed power lines), and check restoration updates.
Find out more about what you need to start a new service.