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First time users

It’s quick and convenient to access and manage your Dominion Energy account 24/7.

Manage your account anytime, anywhere to:

Residential Customers

Business Customers

New Business Customers - Call us to start new service at 866-366-4357.

  • Customer service is available 8 a.m. to 5 p.m., Monday - Friday.
  • Outside the United States: 001-757-857-2112.
  • An automated response system is available 24 hours a day to report a power outage or electrical emergency (such as downed power lines), and check restoration updates.

Find out more about what you need to start a new service.

Builders and contractors

Sign in to eBuilder or check work requests.