How can we help you?

Start, Stop or Move Service
Save yourself a phone call and manage your account online.

For Business Customers
Call us to start a new service or to add an additional service at 866-366-4357.
Customer Service is available 8 a.m. to 5 p.m. Monday through Friday.
New Construction
Find out how we make it easy to bring electric service to the homes you build.




Download the Mobile App!
With the Dominion Energy app, logging in is faster and easier than ever by taking advantage of fingerprint or facial recognition to access your online account.
- Report an outage
- Request service
- Select your billing and payment preferences
- Access your home's energy usage information