Understand My Bill

1. Contact Information:
   Contact us to report an outage, make a payment, manage your account and more.
2. Account Number:
   This is your unique identifier for service at this address. Refer to this number when contacting us about your account.

3. Bill Date:
   This is the date the bill was generated.
4. Scan to Pay QR Code:
   Scan for easy access to make an online payment. A convenience fee may apply when paying online.
5. Amount Due:
   The amount due is what you owe for services during this billing period, plus any outstanding charges from prior billing periods.
6. Due Date:
   The due date is the date by which payment for the current charges must be received to avoid a late charge.

7. Usage History:
   Review up to your past 13 months of Billable Usage history to see trends in your energy usage.
8. Service Period Dates:
   This is the date range for this billing period.
9. Current Billing Days:
   The number of days in the billing period, which may fluctuate due to weekends and holidays.
10. Temperature:
    The average high temperature and average low temperature for the current and previous 12 months. Weather data is provided as a reference point only.

11. Electric Meter:
    Unique identifier associated with the electric meter at the service address.
12. Current Reading:
    The meter reading captured on the end date of the billing period. An estimated reading is designated by the word "Estimated" after the reading number. An estimated reading is determined based on prior usage. In the event the next actual reading is lower than the estimated reading, the adjustment will occur on the next bill. Customers on a "Time of Use" rate will see additional billing details (e.g. On-Peak Usage, Off-Peak Usage, Super Off-Peak Usage, Demand) in place of the Current Reading and Previous Reading.
13. Previous Reading:
    The meter reading captured on the beginning date of the billing period. Customers on a "Time of Use" rate will see additional billing details (e.g. On-Peak Usage, Off-Peak Usage, Super Off-Peak Usage, Demand) in place of the Current Reading and Previous Reading.
14. Billable Usage (kWh):
    The difference between your Current Reading and Previous Reading. The billable usage for customers enrolled in a "Time of Use" rate is the sum of the measured 30-minute intervals for the billing period.
15. Next Meter Reading Date:
    The date the next meter reading is scheduled to occur.

16. Previous Balance:
    The total charges from your previous billing period (last bill).
17. Payment Received:
    Sum of all payments and credits received between the previous bill date and the current bill date.
18. Balance Forward:
    The difference between the Previous Balance and Payments Received.

19. Schedule:
    The rate schedule used to calculate your bill. Learn more about rate schedules.
20. Distribution Service Charges:
    The cost for the equipment (such as wires and transformers) we use to deliver electricity.
21. Electricity Supply Service (ESS):
    The cost for the generation, transmission and fuel to move electricity.
22. Electricity Supply Charges:
    Subtotal of the generation, transmission and fuel charges described above.
23. Deferred Fuel Cost Charge:
    The charge associated with the previously incurred cost of fuel to produce electricity, including the costs of purchased power, which were approved in a financing order issued to Dominion Energy Virginia. Virginia Power Fuel Securitization, LLC owns the charge and Dominion Energy is collecting on its behalf.
24. PIPP Universal Service Fee:
    A non-bypassable charge to recover costs supporting the Percentage of Income Payment Program (PIPP) established in the Virginia Code. PIPP is a partnership with the Department of Housing and Community Development and the Department of Social Services and is intended to assist customers in need.
25. Sales and Use Surcharge:
    A fee charged to recover sales tax on certain Dominion Energy Virginia purchases and leases, based on your electricity consumption.
26. State/Local Consumption Tax, Utility Tax:
    These taxes are prescribed by the State Code of Virginia and are calculated per kWh based on your usage.
27. Taxes, Fees and Charges:
    Subtotal of the service fees and taxes described above and any additional charges (e.g. late payment charge).
28. Current Electric Charges:
    Your current Billable Usage charged according to your rate, plus the service fees and taxes described above and any additional charges.
29. Account Balance:
    The sum of your Total Current Charges and any Balance Forward.
30. Amount Due:
    The amount owed for the current billing period.

* For more details, please review additional Residential Rates information. Pursuant to Rider OSW Rider charges, OSW Project, LLC. is the generator with respect to the electricity and Dominion Energy Virginia serves only as the billing agent on behalf of OSW Project, LLC.

31. Comparison to Last Year:
    Compares the average daily usage and average daily cost from your current billing period to the previous year’s bill for the same period. The average daily temperature is also provided for informational purposes.
32. Average Daily Usage:
    The total billable usage from the billing period divided by the number of days in the billing period. The difference between this period and the same period last year lets you see how your usage changed.
33. Average Temperature:
    The average temperature during the previous year bill period and current bill period. Weather data is provided for informational purposes only. Weather may be a factor in higher usage due to increased air conditioning and heating use.
34. Average Daily Cost:
    The average daily cost is determined by adding the Electric Charges, Fuel Charges and any Applicable Riders, and dividing by the number of days in the billing period. The charges in the Taxes, Fees and Charges section are excluded from this calculation, as well as any additional charges such as a security deposit. The difference between this period and the same period last year lets you see how costs for your usage fluctuates.

35. Message Center:
    Information about your electric service and programs will be displayed in the Message Center.