Electronic Data Interchange (EDI)

For Business & Commercial Customers

Get Started

To qualify, you must be a Dominion Energy business customer with the ability to receive and process EDI 810 data.

To get EDI billing with Dominion Energy, please email us at EDIBilling@DomEnergy.com.

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ACH Payments

Frequently Asked Questions

Yes, you can pick any number of accounts to enroll in EDI Billing.

Just email us to enroll.

No, customers are not eligible to participate in both Group Billing and EDI Billing at the same time.

Automated Clearing House (ACH) is the preferred method of payment for EDI Billing.

Using ACH directly from your bank or financial institution will let you control when you send your payment.

If your business does not already have EDI capability, you will need to purchase and install EDI translation software. You may also choose to use a third-party EDI provider.

A Value Added Network (VAN) is a secure third-party network that facilitates the exchange of EDI transactions between businesses. It ensures reliable delivery, data security, and compliance with industry standards. Dominion Energy supports communication through VANs to ensure secure and efficient data exchange.

The Paperless Loop refers to the complete electronic exchange of billing and payment information – no paper bills or checks. It includes sending invoices (EDI810) and receiving payments (EDI820) electronically. It eliminates mail delays, reduces manual processing, and speeds up payment cycles, making billing and payment more efficient and cost-effective.

Hardware: Trading partners generally integrate EDI into their existing computer platform. A VAN can be utilized regardless of the computer platform.

Those trading partners who choose to communicate directly with each other often utilize a PC to receive incoming transactions.

Software: Translation software is needed for coding and/or decoding EDI transactions.

There are several software vendors to choose from for this product. Several of these vendors are also VANs.

As an alternative to purchasing translation software, many of the "value added banks" offer translation services. The proper software to purchase will depend on your existing computer platform and the affected applications software.

Yes, just email us to request the change. This change will happen in real-time and will be effective on your next bill.