How can we help you?
Support Center
Need help with your account?

Find Answers
Find quick answers to commonly asked questions on a variety of topics.

Customer Service
Virginia customer? Give us a call.
Monday - Friday, 8 a.m. to 5 p.m. ET.
In all emergencies or dangerous situations, dial 911.
Within the US: 866-366-4357
International: 001-757-857-2112
Report an Issue



Corporate Contacts

Download the Mobile App!
With the Dominion Energy app, logging in is faster and easier than ever by taking advantage of fingerprint or facial recognition to access your online account.
- Report an outage
- Request service
- Select your billing and payment preferences
- Access your home's energy usage information