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The redesigned DominionEnergy.com is here!:
A fresh look, easier navigation, and enhanced search features make it easier than ever to find the information you need.
Report Outage or Emergency
Stay informed and stay safe during and after a storm
Need to report an outage or check status?
Downed power lines? Stay away. Do not touch! Call 1-888-333-4465
Gas leak? From a secure place, call Dominion Energy at 1-800-815-0083
Check Outage Map
Reviewing outage maps is crucial for staying informed about power interruptions in your area. They provide real-time updates on affected regions, helping you plan accordingly and ensure safety.
By checking outage maps, you can also stay aware of restoration efforts and estimated times for power restoration.
Downed Power Lines
If you see downed power lines, please stay at least 30 feet away from them and call us at 888-333-4465 to report the location immediately.
Call us to Stay Safe
Streetlight Outage
Keep your neighborhood safe by reporting a streetlight outage.
Stay Safe and Prepared
Restoration and FAQs
Common answers to questions about outage events.
Planned Outages
Find out what to expect during planned power outages.
Download the Mobile App!
With the Dominion Energy app, logging in is faster and easier than ever by taking advantage of fingerprint or facial recognition to access your online account.
- Report an outage
- Request service
- Select your billing and payment preferences
- Access your home's energy usage information
