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Paperless Billing (eBill)
A faster, simpler way to get your bill.
Benefits of eBill
With eBill, you'll get your bill online instead of in the mail. It's the same bill you're used to, with less paper.
Ready to Enroll?
Go paperless and choose how you want your bill notifications: email, text or both.
How It Works
- Your next bill will be paperless. If it's already being printed, you may get one more bill in the mail.
- Each month, you'll get a notification when your bill is ready. You can view, download, print or pay it anytime in your online account.
Not Receiving Your eBill Emails?
Sign in and make sure your email address is correct. If it is, check your spam or junk folder.
Frequently Asked Questions
Once you sign up for eBill Text Alerts, you will receive text messages when you bill is ready to view online and three days before it's due.
Please note, if you are enrolled in our text alerts for storms, outages, or energy usage reports, your text message frequency will vary.
There is no additional charge for eBill Text Alerts; however, your mobile phone provider may bill you for text messages and data rates depending on your mobile phone plan. We are not responsible for these charges.
To pay your bill, visit the link in the text message to sign in to your online account.
Yes, your spouse or roommate's mobile phone number can be added to your Notification Preferences.
Yes, you can individually enroll all of your accounts in eBill Text Alerts through your online account and specify your Notification Preferences for each account.
You must sign in to your online account, select the account you wish to update, and un-enroll from eBill Text Alerts on the My Account Overview page.
Please note, if you reply STOP through your mobile phone, you will be unsubscribed from eBill Text Alerts for all accounts associated with that phone number.
Go to the Notification Preferences page in your online account and replace your old phone number with your new phone number. We'll send an activation text message to your new number.
You can unsubscribe by updating your program preferences on the My Account Overview page in your online account, or by texting STOP. If you unsubscribe from eBill Text Alerts, you will still be enrolled in paperless billing and will continue to receive email notifications when your bill is ready to view online and three days before it's due.
If you un-enroll in eBill, you will also stop eBill Text Alerts. You will no longer receive email notifications or text messages when your bill is ready to view online.