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Alert :
Online outage reporting and the outage map will be unavailable on Friday, November 13, from 7:00 a.m. to 4:00 p.m. for scheduled maintenance.
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Customer Service
Are you a Virginia customer, call us.
Monday - Friday, 8 a.m. - 5 p.m. EST.
In all emergency situations, call 911.
Within the US: 866-366-4357
International: 001-757-857-2112
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Corporate Contacts
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With the Dominion Energy app, logging in is faster and easier than ever by taking advantage of fingerprint or facial recognition to access your online account.
- Report an outage
- Request service
- Select your billing and payment preferences
- Access your home's energy usage information
