In order to serve you better, please select your Dominion Energy location services.
In order to serve you better, please select your Dominion Energy location services.
Multiple options make paying your bill quick and easy
Make a one-time immediate payment or schedule a payment from your checking account. It’s free!
You’ll need your routing number and bank account number to make or schedule the initial payment.
Immediate Payments
Scheduled Payments
Both immediate and scheduled payments are not available payment options if your account reflects two or more returned payments in the last 12 months.
Both residential and business customers can make payments via an AutoPay for free!
Sign in to your account to enroll in AutoPay or to make changes to your existing bank draft enrollment.
If you're a first-time user, you can register online.
Can I change my method of payment once enrolled?
Yes, you can change the bank account used for payment up to the day before your next scheduled AutoPay payment.
How do I know when I'm enrolled?
Your bill will indicate you are enrolled in AutoPay and will include the AutoPay Date and Amount. Until then, pay your bill through your normal method.
What happens if I move or close my account?
Your AutoPay enrollment will not automatically transfer to your new account. You will need to enroll your new account in AutoPay.
Make a payment using your credit/debit card or a Digital Payment Method (PayPal and Amazon Pay) (English & Spanish).
When will the payment apply to my account?
Unauthorized Third-Party Payment Vendors
If you choose to use an unauthorized online payment vendor, please keep the following in mind:
Can I avoid being disconnected?
* Please contact your authorized payment center to confirm it will accept money orders and checks as payment, as they will be accepted at each center's discretion.
If you choose to use an unauthorized payment center, such as a check cashing service or convenience store, please keep the following in mind:
Dominion Energy North Carolina
Attn: Remittance Processing
600 E. Canal Street
Richmond, VA 23219
Important Note: Paper checks are converted to an electronic transaction at the point the payment is processed. When you send us a check through US Mail, you authorize Dominion Energy to convert your paper check into an electronic debit, which instructs your financial institution to transfer funds in the amount of your payment from your account to us.
Please Note:
The customer or financial institution must send payments and data (customer account number and amount) via ACH in Corporate Trade Exchange (CTX) or Cash Concentration and Disbursement Plus (CCD+) file format. Dominion Energy’s bank will reject any other format, resulting in delays in payment postings.
Be advised that Dominion Energy Virginia, North Carolina, Ohio and West Virginia utilize the same Wells Fargo account, but have different unique identifier biller names (i.e., 540418825-DOM, 340194760-DOM, 550196830-DOM).
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