Reward Hours

You can join Reward Hours with an eligible smart thermostat, ChargePoint EV charger, or both. Once enrolled, your device may then take part in Reward Hours Events. These events help shift or reduce energy use when demand is high.

You can earn rewards by taking part in Reward Hours Events. For this bring-your-own-device (BYOD) program, you will get $2.85 per kWh saved during events, based on your average energy savings. Rewards are paid twice a year, after the winter and summer seasons. Rewards are expected to be sent as Uplight gift cards after each season.

Yes. You may be able to sign up with a Honeywell smart thermostat or ChargePoint EV charger that you already own. Your device must meet the program rules and be supported by the program.

To join this BYOD program, you need a smart thermostat or ChargePoint EV charger that can take part.

To join, you need a Dominion Energy Virginia home electric account. It must be on Schedule 1 or Schedule 1G. Your account must be active and not in collections. You also need a device that can take part. You cannot join if you are in Residential Battery Storage Rewards or Smart Thermostat Rewards.

This program may have up to 40 Reward Hours Events each season. Winter events may take place from November 1 through April 30. Summer events may take place from May 1 through October 31.

During a Reward Hours Event, your device may help shift or reduce energy use. Winter events are expected from 6:00 a.m. to 10:00 a.m. Summer events are expected from 3:00 p.m. to 7:00 p.m. Events are expected to last about three hours on average. An event can last up to four hours.

You may not be able to join Reward Hours with some other Dominion Energy programs. For this BYOD program, this includes IAQ Battery Storage Rewards, Residential Battery Storage Rewards, and the Residential Aggregator BYOD Program.

You may be able to skip an event or leave the program through the device app. If you skip an event, your score for that event is zero. This can lower your average score for the season. You may be removed from the program if your average score is below 80% in two seasons within 24 months.

You can join Reward Hours with an eligible battery. During Reward Hours Events, your battery may send stored power when demand is high.

You can get a $1,000 reward when you sign up. You can also earn rewards based on the average kW your battery sends out during Reward Hours Events each season. The reward is $50 per kW. Rewards are paid twice a year, after the winter and summer seasons. You must take part in at least 80% of events in the first year to keep the $1,000 sign-up reward.

If you use net energy metering, you may get net metering credits when your battery sends extra power to the grid during events. These credits are based on the retail net metering rate. They are taken from your final reward for the season so you are not paid twice for the same power.

Your electric meter tracks how much power you use from the grid. During a Reward Hours Event, your battery will send out stored power. We compare your meter use during the event with your average use over a recent period. After each event, we record the difference. We then add and average the results for the winter or summer season. You will get $50 for each average kW of grid benefit you provide across all events. Grid benefit can come from using your battery to power your home and reduce grid use. It can also come from sending battery power to the grid.

For example, if you provide an average of 5 kW of grid benefit during each summer event, you will get $250 (5 kW x $50) for the summer season. Any net metering credits your battery earns will be added up and may lower your total reward for the season.

If you have solar, a battery, and net metering, your system may make more power than your home needs during a Reward Hours Event. If your meter records power sent to the grid, we will calculate how much came from your battery. This helps prevent payment for the same battery power through both net metering and Battery Rewards. We will track that battery export and subtract it from your reward for the season.

If you use net metering, you may need one more step when you sign up. If you changed your system after it was approved, you must file a new form with the Net Metering team. The form must list the changes. You must do this before you can sign up for Battery Rewards. Get the application form on our Net Metering page.

Battery export is only allowed with an approved Level 1 interconnection agreement. If you have a standalone battery with no solar, you must complete this step. If you have net metering, a net metering agreement alone is not enough for battery export to the grid. To apply, follow the Under State Jurisdiction instructions under the Ways to Apply for Interconnection section on our Parallel Generation and Interconnection page.

If you have a standalone battery with no solar, you may not be paid for power sent to the grid at first. Dominion Energy Virginia must first set up the needed meter and billing systems. Until then, you can earn rewards by using your battery during events to lower your home's power use. These updates are expected by mid-2027. Once the updates are complete, we can measure power sent to the grid from standalone batteries which allows you to earn more rewards.

Battery Storage Rewards lets you use your battery in two ways. You can use it to power your home and reduce the power you use from the grid (“house load”). Or, you can send battery power to the grid (“grid-export”).

Grid export may help you earn more rewards if your battery has more energy available than your home typically needs during Program Events. This may include homes with solar, larger battery systems, lower electricity use, or batteries that power only certain critical loads.

Yes. This program is for existing battery storage systems that meet the program rules. Your battery must be approved and supported by the program.

To join the program, you need a battery that can take part.

Yes. You can join Battery Storage Rewards if you lease your battery through a TPO. The TPO must sign you up for the program. Most TPO lease agreements state that payments from grid or demand response programs go to the TPO. You will be asked to sign a Dominion form called the TPO Incentive Assignment Agreement. This form states that program rewards will be paid to the TPO. You can ask your TPO provider how Battery Storage Rewards may benefit you.

To join, you must be a Dominion Energy Virginia residential electric customer on Schedule 1 or Schedule 1G. Your account cannot be in collections. You also need a battery that can take part. The battery can be used alone or with solar. It must have an approved interconnection agreement and an advanced meter. It also needs internet access. Battery Storage Rewards lets you use your battery in two ways. You can use it to power your home and reduce grid use. Or, you can send battery power to the grid. To send power to the grid, an existing battery must have proof of “Permission to Operate.” If not, a new Level 1 interconnection study must be completed.

Yes. Your reward may be lower if we cannot connect to your battery. It may also be lower if your battery cannot send out power when needed due to a repair or service issue.

The program may have up to 25 winter events and 35 summer events. Winter events may take place from November 1 through April 30. Summer events may take place from May 1 through October 31.

You will get notice before each Reward Hours Event. For standard events, you will get at least 24 hours’ notice. For emergency events, you will get at least 60 minutes’ notice. Event emails will come from the program email once it is ready.

During a Reward Hours Event, your battery may send out stored power. Winter events are expected from 6:00 a.m. to 10:00 a.m. Summer events are expected from 3:00 p.m. to 7:00 p.m. Events are expected to last about two hours.

Many customers install battery systems to prepare for power outages. We want you to be ready if the power goes out. If extreme weather is in the forecast, we may choose not to call a Reward Hours Event. This can help you keep your battery fully charged in case of an outage.

If you join Battery Storage Reward Hours, you can also join EV Managed Charging Rewards and Smart Thermostat Rewards. You cannot join other programs at the same time.

You may be able to skip an event. Skipping an event may lower your average kW for the season and reduce your reward. You can also leave the program in the app. To keep the $1,000 sign-up reward, you must take part in at least 80% of events in the first year.

The program keeps 20% of your battery power for backup. The rest may be used during Reward Hours Events.

The IAQ program is for customers who get a new Tesla Powerwall 3. After the install, the battery must join Residential Battery Storage Rewards. It can then take part in Reward Hours Events.

If you got a battery through the IAQ program, you agreed to the Battery Storage Rewards Terms and Conditions. Your installer and battery maker will sign up the battery. You do not need to sign it up again through the standard program.

The IAQ version has the same Reward Hours Events as the Residential Battery Storage Rewards Program. However, IAQ customers are not eligible to opt-out of events. The program may have up to 25 winter events and 35 summer events. Winter events are expected from 6:00 a.m. to 10:00 a.m. Summer events are expected from 3:00 p.m. to 7:00 p.m.

IAQ battery customers cannot get the $1,000 sign-up reward. You can still earn the same rewards as customers in Residential Battery Storage Rewards. You can earn $50 per kW based on the average kW your battery sends out during events each season.

If you use net energy metering, you may also get net metering credits for extra battery power sent to the grid. These credits are based on the retail net metering rate. They are taken from your final reward so you are not paid twice for the same power.

You can join EV Managed Charging Rewards with an eligible electric vehicle charging setup. You can join whether or not you are on a time-of-use rate. You may use level 1 or level 2 charging, or a vehicle that works with telematics.

No. You can choose whether to join EV Managed Charging Rewards. If you join, you stay in control of your vehicle charging.

You will sign up through the online portal. The portal will check if you are eligible and help you register your vehicle or charger. You may also need to sign in to your vehicle or charger account and approve the connection.

You may need to share details about your Dominion Energy account. This may include your name, service address, meter, and eligible vehicle or charger. You may also need to sign in with your vehicle or charger provider. This lets you approve the connection.

You can earn up to $80 in your first year. This includes $20 for signing up and $60 for taking part in events. After the first year, you can earn up to $60 each year. Rewards are sent as gift cards after each winter and summer season.

Yes. For the TOU version of the program, you can earn up to $80 in your first year. This includes $20 for signing up and $60 for taking part in events. After the first year, you can earn up to $60 each year. For the non-TOU version, you can earn up to $160 in your first year. This includes $40 for signing up and $120 for taking part in events. After the first year, you can earn up to $120 each year.

Yes. You may be able to sign up if you have eligible level 1 or level 2 charging equipment. You may also be able to sign up if your electric vehicle works with telematics.

You need the right charger or vehicle to join EV Managed Charging Rewards.

To join, you must be a Dominion Energy Virginia residential electric customer. Your account cannot be in collections. You also need the right charger or vehicle. The TOU version is for customers on Schedule 1G. The non-TOU version is for customers on Schedule 1.

You may not be able to join EV Managed Charging Rewards if you are in certain other Dominion Energy programs. This includes Residential Smart Thermostat Rewards, Residential Peak Time Rebates, Residential Battery Storage, and Residential Smart Device Rewards.

Daily charging is expected from 9:00 p.m. to 6:00 a.m. Reward Hours Events may also be called. Summer events are expected from 3:00 p.m. to 7:00 p.m. Winter events are expected from 6:00 a.m. to 10:00 a.m.

Both versions have the same daily charging window. They also have the same event length, notice time, and limits on how often events can occur.

You will get notice before each Reward Hours Event. For standard events, you will get at least 24 hours’ notice. For emergency events, you will get at least 60 minutes’ notice. Event emails will come from the program email once it is ready.

The program allows no more than one Reward Hours Event in a 24-hour period. There can be up to five Reward Hours event days each week.

During a Reward Hours Event, your charger or vehicle may shift charging away from times when demand is high. Reward Hours events are expected to last about three hours on average. An event can last up to four hours.

Yes. You can choose not to take part in a Reward Hours Event if you need to charge your vehicle. The program also considers your charging needs and helps make sure your vehicle is ready when you need it.

Charging may start again in stages after an event. This helps keep many vehicles from charging at the same time. It also helps prevent a sudden rise in power use after the event.

You may need to update your enrollment or reconnect the new equipment. This lets the program check if it is eligible and keep managing your charging.

The program needs a working link to your vehicle or charger. If the link stops working, the program may not be able to manage charging or confirm that you took part.

You can leave the program by following the unenrollment steps in your charger app.

The program may use details about your electric account, meter, vehicle or charger, charge status, battery level, and sign-up. It may also check if your vehicle is at home. This helps the program check if you can take part. It also helps manage charging, track events and rewards, help customers, and review the program.

We may share your program details with companies that help run the program. They may help you sign up, connect your device, review the program, or send rewards. These companies must keep your information safe and follow all privacy rules that apply.

The program can tell if your vehicle is at home. It does not say that it will collect your driving routes or full location history.