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In order to serve you better, please select your Dominion Energy location services.

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At Dominion Energy, we're committed to helping all of our customers have an energy-efficient and comfortable home. So, we offer our Income and Age Qualifying Residential Bundle Program to provide no cost energy efficient upgrades to qualified customers. The program is available to eligible customers in our Virginia service territory. If you qualify, an energy expert will examine your home, generate a custom energy assessment report, and install the selected energy-saving products. No products will be installed without the customer's permission.

Energy-saving upgrades may include:

  • ENERGY STAR® qualified LED light bulbs (screw base)
  • Energy-saving showerhead(s)
  • High-efficiency faucet aerators
  • Pipe wrap insulation for hot water pipes
  • Attic insulation
  • Wall insulation
  • Heat Pump Tune-up
  • AC Tune-up
  • Air Sealing
  • Duct Sealing
  • Floor Insulation
  • Water Heater Tank Wrap
  • Refrigerator Replacement

Participate Now

To determine if you're eligible to participate in this program, review the Frequently Asked Questions below. For additional information, see the information below or call 888-366-8280.

Note: By participating in this program, you are signifying your agreement to the Terms and Conditions of the program.

Frequently Asked Questions

General Program Information

The Income and Age Qualifying Residential Bundle Program provides in-home energy assessments and installation of select energy-saving products at no cost to you. Income and age qualifying families are eligible for this no-cost in-home energy assessment conducted by local weatherization service providers. If you qualify, an energy expert will examine your home, generate a custom energy assessment report, and install the selected energy-saving upgrades.

No upgrades will be installed without the homeowner's permission. The homeowner or an authorized tenant will need to sign the application form that will state “I am the homeowner, or I am authorized by the homeowner to have improvements made to my premise.”

The Income and Age Qualifying Residential Bundle Program is an assessment and improvement program for Dominion Energy customers meeting eligibility requirements in Virginia. This program is offered by Dominion Energy and approved by the Virginia State Corporation Commission.

For further assistance with home efficiency improvements, the Virginia Department of Housing and Community Development also offers a Weatherization Assistance Program. This program provides weatherization assistance to qualifying individuals through local weatherization assistance providers. You may contact your local weatherization assistance provider for more information on programs for which you may be eligible.

The Income and Age Qualifying Bundle Program currently offers the following installed energy-saving measures:

  • ENERGY STAR® qualified LED light bulbs (screw base)
  • Energy-saving showerhead(s)
  • High-efficiency faucet aerators
  • Pipe wrap insulation for hot water pipes
  • Attic insulation
  • Wall insulation
  • Heat Pump Tune-up
  • AC Tune-up
  • Air Sealing
  • Duct Sealing
  • Floor Insulation
  • Water Heater Tank Wrap
  • Heat Pump Water Heater
  • Refrigerator Replacement

Restrictions apply. Contact 888-366-8280 to learn more.

Energy assessments and installations will be conducted by qualified, local weatherization service providers who currently offer weatherization related services through Virginia Department of Housing and Community Development. The weatherization providers have been vetted to complete assessments and install selected energy-saving measures on Dominion Energy's behalf.

Whether you’ve initiated an in-home energy assessment, or a local weatherization service provider has contacted you, be sure to take these steps before you allow them access to your home:

  • Ask to see their weatherization service provider identification.
  • Look for printed materials with the Dominion Energy logo explaining the program.
  • If you feel uncomfortable or are skeptical about their identification, please immediately call us at 888-366-8280.

No. All services are provided by Dominion Energy and are offered at no cost to qualified customers.

The weatherization service provider will provide the energy assessment report to the resident after the measures have been installed. The report will provide information on program improvements that were completed. The weatherization service provider will provide a copy of the report on the spot, through the mail or through an email following the assessment and improvements.

A typical assessment through the Income and Age Qualifying Residential Bundle Program will take approximately one to two hours. The energy expert will let you how long it will take to install the improvements, depending on the size of the premise this may take one to two days. In addition, you may also be eligible to participate in the Virginia Weatherization Assistance Program. Discuss with your weatherization service provider the time commitment necessary to participate.

Yes, the resident is required to be home during the assessment. If the resident cannot be there, the appointment will be rescheduled to a time when you can be present.

The weatherization service provider will need access to every room in the home (excluding closets), the exterior of the home, the attic, and the basement.

Participation and Eligibility

The Income and Age-Qualifying Residential Bundle Program is available to qualified customers in our Virginia service territory. A household whose annual income does not exceed 80% of the local area median income as set forth by Virginia Housing or 60% of the state median income as determined by Virginia Department of Housing and Community Development, whichever is greater. Or a customer 60 years or older with a household income that does not exceed 120% of the state median income, as defined by the Virginia Department of Housing and Community Development. The program is available to qualified individuals living in single-family homes, multifamily homes, and mobile homes.

Contact the weatherization service provider that serves your community.

Yes. You will be asked to read and sign the program consent form that states that you desire to have the work performed and that either you are the homeowner or that you are authorized by the homeowner to have the improvements made to your premise. No energy measure will be installed without the homeowner's permission. You must be a Dominion Energy (Virginia) residential customer.

Additional Information

An energy assessment can help you evaluate what energy-saving options you can take to improve your home’s energy efficiency. A professionally trained weatherization service provider will come to your home and gather information on the current condition of the home, and key areas such as lighting, space, HVAC system, and appliances. They will advise you on efficiency tips and other resources to maximize your home’s energy efficiency needs. All information will be presented to the customer shortly after the assessment.

Yes. An energy assessment helps you systematically identify the areas where your home’s energy consumption is high. The program-sponsored improvements are aimed at reducing the energy use in your home, in key areas such as lighting, space air-conditioning (i.e., heating and cooling) and water heating.

Contact your local weatherization service provider for more information on weatherization programs for which you may be eligible.

Visit Dominion Energy's energy calculators to determine how to save energy in your home. By entering personalized information about your home into the calculators, you can receive a custom report with tips including no cost, low cost, and more ways to improve the efficiency of your home.

If you're interested in a comprehensive home energy assessment, contact a professional. They use a variety of techniques and equipment to determine the energy efficiency of your home. Equipment such as blower doors measure air leaks and infrared cameras find air infiltration and missing insulation. Start today for a more efficient home tomorrow.

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