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Notice:
Account access and self-service tools are down for maintenance until approximately 9 a.m. on Sunday morning. For urgent issues or outages, please call 866-366-4357. Thank you for your patience.
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Customer Service
North Carolina customer? Give us a call.
Monday - Friday, 8 a.m. to 5 p.m. ET.
In all emergencies or dangerous situations, dial 911.
Within the US: 866-366-4357
International: 001-757-857-2112
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With the Dominion Energy app, logging in is faster and easier than ever by taking advantage of fingerprint or facial recognition to access your online account.
- Report an outage
- Request service
- Select your billing and payment preferences
- Access your home's energy usage information
