Notice: : Due to recent changes in commission regulations, door tags will no longer be used for disconnection notices. These notifications will now be sent by email, text, call, or mail. Please verify or update your contact information to avoid missing important updates. Thank you for staying connected!

Start, Stop or Move Service

Save yourself a phone call and manage your account online.

For Business Customers

Call us to start a new service or to add an additional service at 866-366-4357.

Customer service is available 8 a.m. to 5 p.m., Monday to Friday

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New Construction

Construction Services

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Track Work Requests

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Download the Mobile App!

With the Dominion Energy app, logging in is faster and easier than ever by taking advantage of fingerprint or facial recognition to access your online account.

Report an outage
Request service
Select your billing and payment preferences
Access your home's energy usage information

More Information on App Features