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In order to serve you better, please select your Dominion Energy location services.

Choose Your State of Service

In order to serve you better, please select your Dominion Energy location services.

Select my State

Need to report an Outage or check status?

  1. Register or sign in to your account.
  2. Choose Outage from the navigation menu.

No Log-in Required

New Outage

Tell us about a partial or complete outage without signing in.

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Already Reported

See status or cancel an outage without signing in.

Check Outage

Your Safety is Our Top Priority. Report Other Emergencies.

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Find common questions and answers regarding outages and restoration on our FAQ page.

Keep Informed While Staying Safe

Download the Mobile App Today!

Pay your bill, check your energy usage, or report a power outage.

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With the Dominion Energy app, logging in is faster and easier than ever by taking advantage of fingerprint or facial recognition to access your online account.

  • Report an outage
  • Request service
  • Select your billing and payment preferences
  • Access your home's energy usage information

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Sign Up for Text & Email Alerts

Be the first to know! Stay up-to-date by enrolling in our text or email alerts. Sign up for one–or both!

Report Outage Emails on Phone

Email Alerts

  • Storm safety tips and outage information for Virginia or North Carolina
  • Scam alerts
  • Energy news and information
Sign up for Email Alerts
Outage Reporting Text Message on Phone

Text Alerts

  • Storm safety and outage information for Virginia or North Carolina
  • Energy conservation tips
  • Breaking News

To sign up for all Dominion messages in the VA/NC service area

Text DOM to 898366

To sign up for messages specific to NC service area

Text NC to 898366

Standard message and data rates may apply. Reply HELP for more info or STOP to no longer receive text alerts.

Stay Safe & Prepared

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Safety
Carbon Monoxide Safety and Awareness

Protecting Your Home and Family from the Silent Threat

Install a carbon monoxide detector to protect yourself and your family.

Carbon Monoxide Safety Western region
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Safety
Protect Yourself From Utility Scams

Dominion Energy is here to help you keep your utility account safe.

Scams in your community and across the country are on the rise. Unfortunately, many people have fallen victim to this type of scam, but by learning about scammers and their methods you can ensure that you won't be their next victim.

Protect Yourself From Utility Scams
Scott Paul with a Drone
Employees
Drones Are Making Our Nuclear Operations Safer and Smarter

Meet Scott Paul, one of Surry Power Station's drone pilots.

Scott Paul, a Workweek coordinator, leads the station's drone program known as the Unmanned Nuclear Inspection Team. In his role, Scott reviews upcoming maintenance projects and provides input on how drones could be used to support the work.

Drones Are Making Our Nuclear Operations Safer and Smarter
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