Find common questions and answers regarding outages and restoration on our FAQ page.
Choose Your State of Service
In order to serve you better, please select your Dominion Energy location services.
In order to serve you better, please select your Dominion Energy location services.
In order to serve you better, please select your Dominion Energy location services.
Lights out? We're here for you. Report and Check Outages below or call 866-366-4357. Downed lines? Always call us.
Whether because of accidents or forces of nature, there are times when your power goes out. When an outage happens, our service crews -- and employees who support them -- do their best to restore power as soon as possible.
Pay your bill, check your energy usage, or report a power outage.
With the Dominion Energy app, logging in is faster and easier than ever by taking advantage of fingerprint or facial recognition to access your online account.
Be the first to know! Stay up-to-date by enrolling in our text or email alerts. Sign up for one–or both!
Email Alerts
Text Alerts
To sign up for all Dominion messages in the VA/NC service area
Text DOM to 898366
To sign up for messages specific to NC service area
Text NC to 898366
Standard message and data rates may apply. Reply HELP for more info or STOP to no longer receive text alerts.
How we're supporting our customers, employees and communities
From flexible payment options to charitable donations and employee programs, see how we're providing support to our customers, employees, and communities during the COVID-19 pandemic.
The Edison Electric Institute (EEI) this week announced Dominion Energy as a recipient of their Emergency Response Award.
Have your utility lines marked before starting outdoor projects that involve digging.
Four Reasons To Call 811 Before You Dig
Copyright © 2020 Dominion Energy
Cookies & Privacy
We use cookies and similar technologies to understand how you use our site and to improve your experience. This includes personalizing content and advertising. By continuing to use this website or closing this banner, you accept our use of the first and third party cookies. To read more go to our Privacy Notice or Terms and Conditions.
