Choose Your State of Service

In order to serve you better, please select your Dominion Energy location services.

Choose Your State of Service

In order to serve you better, please select your Dominion Energy location services.

Select my State

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Your Safety is Our Top Priority. Report Other Emergencies.

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Find common questions and answers regarding outages and restoration on our FAQ page.

Keep Informed While Staying Safe

Download the Mobile App Today!

Pay your bill, check your energy usage, or report a power outage.

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With the Dominion Energy app, logging in is faster and easier than ever by taking advantage of fingerprint or facial recognition to access your online account.

  • Report an outage
  • Request service
  • Select your billing and payment preferences
  • Access your home's energy usage information

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Sign Up for Text & Email Alerts

Be the first to know! Stay up-to-date by enrolling in our text or email alerts. Sign up for one–or both!

Report Outage Emails on Phone

Email Alerts

  • Storm safety tips and outage information for Virginia or North Carolina
  • Scam alerts
  • Energy news and information
Sign up for Email Alerts
Outage Reporting Text Message on Phone

Text Alerts

  • Storm safety and outage information for Virginia or North Carolina
  • Energy conservation tips
  • Breaking News

To sign up for all Dominion messages in the VA/NC service area

Text DOM to 898366

To sign up for messages specific to NC service area

Text NC to 898366

Standard message and data rates may apply. Reply HELP for more info or STOP to no longer receive text alerts.

Stay Safe & Prepared

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Employees
When A Storm Strikes, We’re Ready

Meet one woman behind our response, Faby Helme

Faby Helme, an Electric Distribution Specialist III, is orchestrating a variety of specialized storm roles across our footprint. In her role on our emergency preparedness team, she ensures that her colleagues are trained and ready for the impacts of ...

Faby Helme
Call Before You Dig
Safety
Four Reasons To Contact 811 Before You Dig

Have your utility lines marked before starting outdoor projects that involve digging.

Four Reasons To Contact 811 Before You Dig

Four Reasons To Call 811 Before You Dig
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Safety
Spot and Outsmart a Utility Scammer

Dominion Energy is reminding customers of the telltale signs of utility scams and what to do to stay safe.

Spot utility scams and protect yourself

Avoid Scams
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