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Idaho

Gas

North Carolina

Electric

North Carolina

Ohio

South Carolina

Utah

Virginia

West Virginia

Wyoming

Choose Your State of Service

In order to serve you better, please select your Dominion Energy location services.

Select my State

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NC Electric

Report Outage or Emergency

Lights out? We're here for you. Report and Check Outages below or call 866-366-4357. Downed lines? Always call us.

Whether because of accidents or forces of nature, there are times when your power goes out. When an outage happens, our service crews -- and employees who support them -- do their best to restore power as soon as possible.

Want to know where outages are in your area? Click here to check on the outage map.

Your Safety is Our Top Priority. Report Other Emergencies.

Downed Power Lines

If you see downed power lines, stay at least 30 feet away and call us at 866-366-4357 immediately to report the location.

Streetlight Outage

Find out more about streetlight outages and how to report them.

Dominion Energy employee in hard hat and vest speaking with customers

Find common questions and answers regarding outages and restoration on our FAQ page.

Keep Informed While Staying Safe

Sign Up for Text and Email Alerts

Be the first to know! Stay up-to-date by enrolling in our text or email alerts. Sign up for one–or both!

Email Alerts

Storm safety tips and outage information for Virginia or North Carolina
Scam alerts
Energy news and information

Text Alerts

Storm safety and outage information for Virginia or North Carolina
Energy conservation tips
Breaking News

To sign up for all Dominion messages in the VA/NC service area

Text DOM to 898366

To sign up for messages specific to NC service area

Text NC to 898366

Standard message and data rates may apply. Reply HELP for more info or STOP to no longer receive text alerts.

Stay Safe and Prepared

Storm

Storm Preparation & Safety

This easy-to-follow guide will help keep you and your family safe in the event of an outage.

Published : 6/16/2020

This easy-to-follow guide will help keep you and your family safe in the event of an outage.

Storm Preparation and Safety

Safety

Getting Through COVID-19 Together

How we're supporting our customers, employees and communities

Published : 6/16/2020

From flexible payment options to charitable donations and employee programs, see how we're providing support to our customers, employees, and communities during the COVID-19 pandemic.

Covid-19 Response

Safety

Cyber Security

Protecting the critical infrastructure that serves our customers

Published : 6/12/2020

See how Dominion Energy keeps our power grid and data systems safe from cyber attack, to ensure the critical energy service our customers and our nation rely on.

Cyber Security