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Report Outage or Emergency
The right help to stay safe in moments that matter
Downed power lines? Stay away. Do not touch! Call 1-866-366-4357
Check Outage Map
Reviewing the outage map is crucial for staying informed about power interruptions in your area. The map provides near real-time updates on affected regions, helping you plan accordingly and ensure safety.
By checking information on the outage map, you can also stay aware of restoration efforts and estimated times for power restoration.
Downed Power Lines
If you see downed power lines, stay at least 30 feet away and call us at 866-366-4357 immediately to report the location.
Downed Power Lines
Streetlight Outage
Find out more about Outdoor Lighting outages and how to report them.
Report Streetlight Outages
Stay Safe and Prepared
Keep Informed While Staying Safe
Find common questions and answers regarding outages and restoration.
Planned Outages
Find out what to expect during planned power outages.
Download the Mobile App!
With the Dominion Energy app, logging in is faster and easier than ever by taking advantage of fingerprint or facial recognition to access your online account.
- Report an outage
- Request service
- Select your billing and payment preferences
- Access your home's energy usage information
