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Report Outage or Emergency

Lights out? We're here for you. Report and Check Outages below or call 866-366-4357. Downed lines? Always call us.

Whether because of accidents or forces of nature, there are times when your power goes out. When an outage happens, our service crews -- and employees who support them -- do their best to restore power as soon as possible.

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Report an outdoor lighting outage.

Want to know where outages are in your area? Check our outage map.

Your Safety is Our Top Priority. Report Other Emergencies.

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Downed Power Lines

If you see downed power lines, stay at least 30 feet away and call us at 866-366-4357 immediately to report the location.

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Streetlight or Watchlight Outage

Find out more about Outdoor Lighting outages and how to report them.

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Find common questions and answers regarding outages and restoration on our FAQ page.

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Be the first to know! Stay up-to-date by enrolling in our text or email alerts. Sign up for one–or both!

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To sign up for all Dominion messages in the VA/NC service area

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To sign up for messages specific to NC service area

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Stay Safe and Prepared

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Community
Ed Baine Reflects on 2020 Milestones

A Letter from Edward H. Baine, President, Dominion Energy Virginia

Published : 1/20/2021

Ed Baine Reflects on 2020 Milestones in Letter to Virginia and North Carolina Customers.

Ed Baine Reflects on 2020 Milestones
The Clue That Turned Blue
Safety
Livestreamed Program Teaches North Carolina Students About Natural Gas Safety & Energy Conservation

Published : 12/9/2020

The Clue That Turned Blue program includes digital curriculum for students and teachers at no cost

The Clue That Turned Blue
Avoid scams during the holidays
Safety
Identify and Outsmart Utility Scammers this Holiday Season

As the holidays approach, Dominion Energy is helping our customers prepare for an expected increase in scam activity.

Published : 11/16/2020

Spot utility scams and protect yourself

Avoid Scams
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