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How EDI Works

Dominion Energy's "translation" software converts our billing information to the standard "invoice" format (EDI810 transaction).

This transaction is generated for each customer account billed, in lieu of the traditional paper customer bill. For each customer having accounts billed, the translation software groups together the transactions and automatically places the appropriate "electronic address" on the resulting file of EDI810 transactions.

For Dominion Energy's incoming electronic payments in standard format (EDI820 transactions), the same software is used to convert the data from standard format to that used for payment processing.

Value Added Networks

Like most trading partners, Dominion Energy maintains an "electronic mailbox" on a "Value Added Network" (VAN). The "mailbox" is used for both sending and receiving EDI transactions.

The various VANs are interconnected. So, by maintaining one telecommunication link with a VAN, a trading partner can transact business electronically with anyone who's EDI capable.

Using a VAN is guarantees connectivity, control and delivery between trading partners.

Paperless Loop

Dominion Energy’s EDI customers can create a “paperless loop” by receiving electronic bills and paying bills electronically. This involves initiating an Automated Clearing House (ACH) payment in "CTX" format.

The addendum record for the CTX payment must be an EDI820 Remittance Advice. This is the equivalent of the paper "cashier's coupon" used for updating the customer's account within our billing system. Dominion Energy must approve any ACH payment format other than CTX.

The customer account number from the EDI810 bill should be automatically placed in the EDI820 remittance advice generated to ensure automatic accurate and timely posting. This is referred to as the "loop" because the customer is billed and remits payment without manual intervention.

If you have questions, or if you’re interested in receiving your bills electronically using EDI, please email us.

Benefits of EDI Billing

Businesses who receive bills electronically and properly automate the update of their Accounts Payable and Energy Management systems can benefit from EDI in the following ways:

  • Receive billing immediately—no mail delays
  • No handling or filing of paper bills
  • No keying of data into Accounts Payable or Energy Management systems
  • Ease of auditing, reporting and monitoring energy usage

Additionally, business customers who opt in to automatic updates of the Accounts Payable or Energy Management system to pay bills electronically will benefit in the following ways:

  • No postage expense or delays
  • Control over timing of disbursements
  • Enhanced cash forecasting

Pay Bills Electronically with Automated Clearing House (ACH)

To completely automate the bill pay process, make payments by Automated Clearing House (ACH) directly from your bank or financial institution. ACH is secure, efficient and less expensive than paper payment methods.

If you have questions or want to pay your bills by ACH, or if you need the Dominion Energy Virginia/Dominion Energy North Carolina Wells Fargo account number, please email us.

Frequently Asked Questions

Yes, you can pick any number of accounts to enroll in EDI Billing.
No, customers are not eligible to participate in both Group Billing and EDI Billing at the same time.

Automated Clearing House (ACH) is the preferred method of payment for EDI Billing. 

Using ACH directly from your bank or financial institution will let you control when you send your payment.

If your business does not already have EDI capability, you will need to purchase and install EDI translation software. You may also choose to use a third party EDI provider.

Hardware: Trading partners generally integrate EDI into their existing computer platform. A VAN can be utilized regardless of the computer platform.

Those trading partners who choose to communicate directly with each other often utilize a PC to receive incoming transactions.

Software: Translation software is needed for coding and/or decoding EDI transactions.

There are several software vendors to choose from for this product. Several of these vendors are also VANs.

As an alternative to purchasing translation software, many of the "value added banks" offer translation services. The proper software to purchase will depend on your existing computer platform and the affected applications software.

Yes, just email us to request the change. This change will happen in real time and will be effective on your next bill.
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