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Choose Your State of Service

In order to serve you better, please select your Dominion Energy location services.

Select my State

By selecting to choose later, you are choosing not to view state specific content.

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Start or Stop Service

Save yourself a phone call. We make it easy to manage your account online.

Whether you're a new or existing Dominion Energy Ohio customer, we've got you covered. We have tools and resources to help manage your natural gas service. It's all here.

You're in the Right Place if you Need to:

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Start Service
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Transfer Service

Manage all of Your Accounts in One Spot

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Register

Residential and Small Commercial Customers

If your location has a meter with active gas service, login to your account to request a transfer online. New customers should Register while existing customers can Sign In and select Service Orders to begin the process.

If you are establishing brand new service, converting your location to use natural gas, or upgrading your equipment and need a larger meter please contact our Construction Support team at 888-619-0786 or via email at OhioConstructionSupport@DominionEnergy.com. Additional information can be found on our Gas Line Installers.

If you're not sure if location has a meter or active gas service, please Contact Us.


Large Commercial and Industrial Customers

Our account managers have extensive experience with power generation, petrochemical, manufacturing, as well as many other industrial applications. See how we can help you meet your goals.

To apply for new service, please contact our Commercial and Industrial Support Team at 888-221-5674.

Normal business hours are Monday-Friday 7 a.m.- 4:30 p.m EST. Voice mails left after hours will be responded to on the next business day.

Additional Resources

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New Construction & Gas Line Installation

Interested in installing or converting to natural gas?

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Property Managers and Landlords

Manage your Ohio Properties Online.

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Ohio Customer Rights & Obligations

Learn about your rights as a Dominion Energy Ohio Customer

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Energy Choice

Discover your options for buying natural gas.

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