Yes, a licensed mechanical contractor must perform the work. We do not provide rebates for self-installed or DIY projects.

Dominion Energy South Carolina residential electric customers are eligible to receive a rebate.

No, you must receive residential electric service from Dominion Energy South Carolina to be eligible.

You must submit your application along with a copy of proof of purchase (detailed installation invoice) within 90 days of installation.

All rebates are paid by check to the account holder.

The average processing time is 4-6 weeks. Please be aware that during peak heating and cooling seasons, we receive a large volume of applications. To ensure your check will be delivered in a timely manner, please use the checklist provided with each application. NOTE: Failure to include proof of purchase (detailed installation invoice) is the most common reason for delays in receiving a check.

The Air-Conditioning, Heating and Refrigeration Institute (AHRI) is the most trusted source of performance certification for HVAC equipment. AHRI tests the performance of equipment and assigns a unique identifying number, which can then be used to look up performance information to include the SEER, EER and HSPF ratings. Your HVAC contractor should provide the AHRI number on your application.

Since our program follows ENERGY STAR^® guidelines, we revised our minimum efficiency requirements to meet the ENERGY STAR^® minimum efficiency level, which is now 15.2 SEER2.

No. Ground source heat pumps are not eligible for a rebate. However, please consult your tax advisor for information regarding home improvement tax credits which may cover ground source heat pumps.

Dominion Energy South Carolina does not provide any recommendations or referrals. Some options and potential resources to consider include:

• Get recommendations from family and friends or your homeowners association (if applicable).
• Check to see if a contractor is licensed by going to the SC Labor, Licensing and Regulation Board and clicking on “Licensee Lookup” or call 803-896-4300.
• Check with the Better Business Bureau to see if there have been complaints filed against the contractor or call 803-254-2525 or 843-766-9616. 
• Contact the South Carolina Association of Licensed Trades (SCALT) for a list of preferred providers in your area or call 800-395-9276.