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In order to serve you better, please select your Dominion Energy location services.

Choose Your State of Service

In order to serve you better, please select your Dominion Energy location services.

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Hurricane Helene has led to extensive damages and widespread outages. Our team continues to work around the clock, assessing the damage, clearing trees and working to restore power as quickly and as safely as possible. More than 2,500 Dominion Energy employees as well as crew members and contract resources from other states are working today and will continue to do so until all customers have power. Thank you for your patience. Outage Map.

Hurricane Helene Information

SCEMD Disaster Resources Hotline 1-866-246-0133

Apply for FEMA Assistance or Call 1-800-621-3362

Medical Shelters - DHEC Care Line at 1-855-472-3432

SC Emergency Management Division

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SCAM ALERT: Scammers are creating fake websites and phone numbers to pretend they are Dominion Energy. Pay close attention to your internet search results and avoid fraudulent online ads and incorrect phone numbers and web addresses. If you think you've experienced fraud, you can report it here.
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Electric Meter

Energy use is measured in kilowatt hours (kWh). A kilowatt hour is equal to using 1,000 watts of electricity in one hour (or burning a 100-watt bulb for 10 hours). Most meters are read via secure radio frequency by driving or walking near them.

How to Read Your Electric Meter

  • Numbers are read from left to right. To find out the number of kilowatt hours used, take two readings; then subtract the earlier from the more recent.
  • Meters are alternatively flash all 8s and then the cumulative kWh reading. When a meter reaches 99999, it starts over again at 00000.

Natural Gas Meter

Meter with 4 dials

Your meter measures natural gas used in cubic feet. One cubit foot contains approximately 1,000 BTUs of heat – the equivalent of burning 1,000 kitchen matches.

Meters have four or five dials; some with clockwise numbering, others are counter-clockwise. Record the smaller number if the pointer is between two numbers, except between nine and zero.

If the pointer is on a number, look at the dial to the right. If that pointer has not passed zero, record the smaller number.

To find out cubic feet used, take two readings, then subtract the earlier from the more recent.

Solar Meter

Two meters are used for the typical solar installation:

  • The Main Meter (bi-directional readings)
  • The Generation Meter (one-way reading)

How to Read Your Main Meter

The main meter measures the power Dominion Energy South Carolina delivers to you, as well as any excess solar power you send back to us.

  1. What does the arrow on the display mean?
    • If pointed right, Dominion Energy is delivering power to you.
    • If pointed left, Dominion Energy is receiving excess power from you.
  1. What do these numbers represent?
    • This is the Register Number.
  1. What do the flashing numbers represent?
    • You can use the charts below, to identify what each register measures based on your meter type, solar program and Program ID.
  1. Where can I find the main meter number?
    • The main meter number is listed on the front of the meter and on your bill under “Current Charges.”

Net Metering Program

OpenWay Meter
Register 00 Program IDs: C2-94 | CP-94 | CP-58
Register 01 Current Date
Register 02 Current Time
Register 03 Total kWh Delivered from DESC
Register 04 Total kWh Received from You
Gen5 Meter
Register 00 Program IDs: A1_94 | A2_94 | A5_94 | A2_58
Register 01 Total kWh Delivered
Register 02 Total kWh Received

Solar Choice Program

OpenWay Meter
Register 00 Program IDs: C2_95 | A1_95 | CP_95 | A5_95
Register 01 Current Date
Register 02 Current Time
Register 03 Total kWh Delivered from DESC
Register 04 On-Peak kWh Delivered from DESC
Register 05 Off-Peak kWh Delivered from DESC
Register 06 Total kWh Received from You
Register 07 On-Peak kWh Received from You
Register 08 Off-Peak kWh Received from You
Gen5 Meter
Register 00 Program IDs: C2_95 | A1_95 | CP_95 | A5_95
Register 01 Total kWh Delivered from DESC
Register 02 On-Peak kWh Delivered from DESC
Register 03 Off-Peak kWh Delivered from DESC
Register 04 Total kWh Received from You
Register 05 On-Peak kWh Received from You
Register 06 Off-Peak kWh Received from You
Smart meter diagram with labels 1, 2 and 3

How to Read Your Generation Meter

This measures the total generation produced by your solar system.

  1. What do these numbers represent?
    • This is the Register Number.
  1. What do the flashing numbers represent?
    • You can use the charts below, to identify what each register measures based on your meter type, solar program and Program ID.
  1. Where can I find the generation meter number?
    • The generation meter number is listed on the front of the meter and on your bill under “Customer Generation.”

Net Metering Program

OpenWay Meter
Register 00 Program IDs: C2-94 | CP-94 | CP-58
Register 01 Current Date
Register 02 Current Time
Register 03 Not Used
Register 04 Total kWh Received from You
Gen5 Meter
Register 00 Program IDs: A1_94 | A2_94 | A5_94 | A2_58
Register 01 Not Used
Register 02 Total kWh Received from You

Solar Choice Program

OpenWay Meter
Register 00 Program IDs: C2_95 | A1_95 | CP_95 | A5_95
Register 01 Current Date
Register 02 Current Time
Register 03 Not Used
Register 04 Not Used
Register 05 Not Used
Register 06 Total kWh Received from You
Register 07 On-Peak kWh Received from You
Register 08 Off-Peak kWh Received from You
Gen5 Meter
Register 00 Program IDs: C2_95 | A1_95 | CP_95 | A5_95
Register 01 Not Used
Register 02 Not Used
Register 03 Not Used
Register 04 Total kWh Received from You
Register 05 On-Peak kWh Received from You
Register 06 Off-Peak kWh Received from You

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