Serving Our Customers and Communities
We’re focused on providing safe and affordable energy while investing time and money into meeting the human and environmental needs of the communities we serve.
Innovating for Customers
are committed to choices that benefit everyone, especially our
customers and the communities we serve. From encouraging innovation to
providing financial assistance, we're investing in our own backyard.
We want to empower our customers to make smart energy choices. So we provide a variety of tools to help you do everything from calculating your carbon footprint to figuring out how much you could save with an electric vehicle.
Autonomous Electric Shuttle Pilot
We support innovative projects that reduce carbon emissions and help our customers do the same.
We’re partnering with Fairfax County to test an autonomous electric shuttle in Virginia to learn more about autonomous technology and explore the benefits of the electrification of transportation here in the Commonwealth. For further project details view the Fairfax County Department of Transportation site.
Our innovation lab is dedicated to supporting promising new business ventures by providing start-ups with workspace, mentorship, business support services and more. The lab offers everything from co-working space to workshops on important topics, including cyber-security and prototyping. So far, the center has launched more than 15 companies.
We are proud to support education and promote innovation and often the two go hand in hand. In 2018, the Dominion Energy Charitable Foundation made a $150,000 grant to Virginia Tech's FutureHAUS, a multi-disciplinary project to build a modular solar home that generated more energy than it uses. The 65-student team placed first among 22 universities from around the world in the international Solar Decathlon in Dubai.
Dominion Energy has a track record for encouraging Innovation and being the first in the industry to try new things. I wouldn't be where I am today with this project without my internship.
Since 2009, we’ve installed more than 400,000 smart meters in Virginia and North Carolina. In partnership with our regulators, we are currently working to execute a five-year, approximately $470 million plan, to deploy 2.1 million smart meters to give our customers more control over how and when they use energy. Smart meters offer several advantages:
More customer control
You can log into your account to see usage details that give you more control over how and when you use energy.
Remote meter turn on and off
We can enable and disable your electric service without having to send an employee to your home or business.
Faster power outage detection
Smart meters notify us when your power goes out- and when it's restored.
More remote readings mean fewer trucks on the road.
Caring for Communities
Our EnergyShare® program provides aid by helping people in need pay their bills and by offering energy efficient upgrades to lower bills. Over the program's 36-year history, we've helped more than 860,000 customers. We've made a $130 million commitment to expand EnergyShare® through 2028.
Our Senior Cool Care program is a partnership with the Virginia Department for Aging and Rehabilitative Services to provide free single-room air conditioning units to low-income elderly citizens.
Our 100 Homes for 100 Vets program is a partnership with the Department of Veterans to weatherize homes in a 12-month period ending with Veterans Day 2019. The energy efficient upgrades will include sealing leaks in the attic, ductwork, walls and windows, adding insulation electrical outlets, C02 alarms, smoke detectors and more. In some cases, we'll perform other home repairs and upgrades to improve safety and comfort.
Investing in Community Causes
We are dedicated to improving the physical, social and economic well-being of the communities we serve. In fact, we donated nearly $35 million to community causes through the Foundation, corporate dollars, and EnergyShare® in 2018. We award grants in four focus areas:
We offer matchmaking events to pair our employees with rewarding volunteer opportunities. In 2019, our employees will volunteer more than 125,000 hours of their time.
We also match employee and retiree contributions to eligible non-profit organizations dollar for dollar, up to $5,000 per person per calendar year.
Dominion Charitable Foundation
giving by Category, 2018
(Does not include EnergyShare funding)
We offer a variety of scholarship programs:
- Our Diversity Scholars program is designed to help us build a diverse and inclusive workforce. This $5,000 scholarship, awarded to qualified female and minority candidates, includes a paid summer internship.
- We award up to 16 two-year scholarships to promising candidates in the nuclear engineering technology program at Three Rivers Community Technical College in Norwich, Connecticut. The scholarships also include paid summer internships at Dominion Energy's Millstone Power Station.
- The Dominion Energy Credit Union Scholarship provides educational funds for members of the credit union who are enrolling as full-time students in an accredited college or university.
- We support a variety of combined college funds such as the United Negro College Fund and other statewide and regional foundations in states where we have a broad customer base.
The Dominion Energy Envirothon is a team-based natural resources competition for Virginia high school students. Statewide winners advance to the North American Envirothon.
®Project Plant It! teaches local schoolchildren, Girl Scout and Boy Scout troops and civic organizations about the environmental benefits of planting trees. This award-winning partnership with the Arbor Day Foundation began in 2007 and has provided more than 500,000 tree seedlings.
The Dominion Energy ArtStars Awards recognizes arts organizations in Virginia that best demonstrate the ability to advance the synergy between arts and education in the community.