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Smart Meter Upgrades

Smart meters make it possible to deliver better reliability and provide you with more control over your energy use

Since 2009, Dominion Energy has installed more than 2 million smart meters in areas of Virginia and North Carolina. Our investment in smart meter technology will continue across our service area through 2024.

What Do Smart Meters Provide?

Detailed energy usage


The ability for the customer to log into Manage Account to receive more detailed energy usage means that you can take control of how and when you use energy.

Power outage detection


Smart meters can notify us when your power goes out and when it has been restored.

Text
and email alerts


When something affects your electric service, such as storms, our email and text alerts can keep you informed. Eligible customers can sign up for Energy Usage Alerts too.

Healthier environment


Smart meter data collection means fewer trucks on the road, reducing emissions and benefiting the environment.

Remote Access To Smart Meters

Smart meters make it possible to handle tasks remotely, such as reading the meter and turning it on or off. Daily meter readings can be collected remotely, ensuring that the smart meter is working properly. Your electric service can also be turned on or off without having to send someone to your home or business.

Smart Meter Locations

map showing locations of out smart meters in Virginia and North Carolina