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Business Billing Options
We offer multiple options for business customers.
Deposit Requirements
Security deposits are required if you are a new customer or an existing customer that does not have a satisfactory payment history within the last 12 months.
Deposit options include:
- Irrevocable Letter of Credit
- Surety Bond for business customers with a deposit of $500 or more
Summary Billing
- Available to most non-residential customers.
- Participants must have 25+ Dominion Energy electric accounts. All accounts must be int he same name and mailed to the same address.
- Customers on summary billing will receive a monthly bill that includes a cover bill statement reflecting the sum of all accounts along with detailed account billings.
To request summary billing:
- Download the agreement
- Complete and sign
- Email to Group_Billing@DominionEnergy.com
This form can also be mailed to:
-
Customer Billing Services – 16th Floor
Dominion Energy Virginia
P.O. Box 26666
Richmond, VA 23261-6666
Electronic Data Interchange (EDI)
- EDI is the direct computer-to-computer exchange of business transactions between "trading partners," i.e., customers, vendors, banks, etc.
- The data exchanged is machine readable and formatted according to transaction standards developed by the American National Standards Institute (ANSI X. 12).
- Automated Clearing House (ACH) is the preferred method of payment for EDI.
- To get EDI billing with Dominion Energy, please email us at EDIBilling@DomEnergy.com.
Payment Options
Automated Clearing House
How It Works:
- Pay via electronic transfer from one bank account to another.
- No service charge for ACH payments.
- Preview the formatting information to see if your financial institution can comply with our bank's requirements.
- When you are ready, please email us at ach@domenergy.com to begin our onboarding process for ACH payments and to get the complete bank account and transit/ABA number.
Please Note:
The customer or financial institution must send payments and data (customer account number and amount) via ACH in Corporate Trade Exchange (CTX) or Cash Concentration and Disbursement Plus (CCD+) file format. Dominion Energy's bank will reject any other format, resulting in delays in payment postings.
Invoice Payments
Note: These payment options are not for electric bills.
- There's a convenience fee of $14.95 to pay invoices online or by phone. There's no charge to pay by mail.
- Payments made before 5:00 p.m. EST Monday – Friday will post to your account the same day. Payments made after 5:00 p.m. EST or on weekends or holidays will post the next business day.
Types of Payments Accepted
- You can make invoice payments using credit card or P-card, debit card, or check.
- Credit cards accepted include Visa, Mastercard, American Express, Discover.
- Debit cards accepted include Visa, Mastercard, Star, Pulse, Accel, NYCE.
- You can make payments by check. When doing so, please include your account number on your check.
- Make your payment online, by phone, or by mail.
- Online.
- Call 833-268-4343 to pay by phone.
- Send mail payments to:
- Regular Mail:
Dominion Energy Virginia
P.O. Box 26543
Richmond, VA 23290-0001 - Overnight/Courier:
Dominion Energy Virginia
Attn: MRP
600 E. Canal Street
Richmond, VA 23219
- Regular Mail: