In order to serve you better, please select your Dominion Energy location services.
In order to serve you better, please select your Dominion Energy location services.
We're here to help when you need it most
We offer billing options to make receiving, viewing and paying your bills as easy as possible.
eBill
Budget Billing
Third-Party Notice
Download this mail-in request form to enroll.
Braille or Large Print Billing
Billing Options for Non-Residential Customers
Find out more about our additional billing options for non-residential customers.
Need more time to pay? Our payment arrangements can help. We are working with customers to establish flexible payment plans, both short and long-term, and will find a plan that makes sense for you. There are no fees associated with payment plans, and they require no additional down payment.
Short-Term Payment Extensions
A payment extension provides more time to pay your bill. Participation depends on the status of your account (see if you’re eligible).
Long-Term Payment Plans
A long-term payment plan is an agreement to pay your current bill and a set amount towards a past due balance, each month. It divides the past due balance into equal payments. Sign in to see if you're eligible for a long-term payment plan.
Perfect for Any Occasion!
If you or someone you know is having trouble paying the Dominion Energy bill, call us at 866-366-4357. Calling early may provide more options to help prevent the service from being turned off. You may be eligible for payment arrangements or energy assistance funds. Assistance is not always limited to low income customers.
If you're behind on your bill or facing disconnection, dial 2-1-1 or visit NC211.org for referrals to agencies that may be able to help.
Trained professionals can provide referrals to resources for utility assistance, basic human needs, child care, elder care, housing assistance and more. Help is available 24/7.
Government Assistance: North Carolina Department of Social Services
The North Carolina Department of Social Services offers several ways to assist customers with their energy bills. Contact your local Department of Social Services to apply and for additional information.
EnergyShare® is our energy assistance program of last resort and is available to anyone who faces financial hardship, regardless of income.
Program Duration:
Application is through one of our partnering agencies. Click here for a list of EnergyShare® Agencies.
Other Helpful Information
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