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Business Billing Options

We offer multiple options for business customers.

Deposit Requirements

Deposit Requirements

Security deposits are required if you are a new customer or an existing customer that does not have a satisfactory payment history within the last 12 months.

Deposit options include:

Irrevocable Letter of Credit
Surety Bond for business customers with a deposit of $500 or more

Learn More Need to Pay an Invoice or Claim

Summary Billing

Available to most non-residential customers.
Participants must have 25+ Dominion Energy electric accounts. All accounts must be int he same name and mailed to the same address.
Customers on summary billing will receive a monthly bill that includes a cover bill statement reflecting the sum of all accounts along with detailed account billings.

To request summary billing:

Download the agreement
Complete and sign
Email to Group_Billing@DominionEnergy.com

This form can also be mailed to:

Customer Billing Services – 16th Floor
Dominion Energy Virginia
P.O. Box 26666
Richmond, VA 232612-6666

EDI

Electronic Data Interchange (EDI)

EDI is the direct computer-to-computer exchange of business transactions between "trading partners," i.e., customers, vendors, banks, etc.
The data exchanged is machine readable and formatted according to transaction standards developed by the American National Standards Institute (ANSI X. 12).
Automated Clearing House (ACH) is the preferred method of payment for EDI.
To get EDI billing with Dominion Energy, please email us at EDIBilling@DomEnergy.com.

Get EDI Billing Find Out More About EDI Billing

Payment Options

Automated Clearing House

How It Works:

Pay via electronic transfer from one bank account to another.
No service charge for ACH payments.
Preview the formatting information to see if your financial institution can comply with our bank's requirements.
When you are ready, please email us at ach@domenergy.com to begin our onboarding process for ACH payments and to get the complete bank account and transit/ABA number.

Please Note:

The customer or financial institution must send payments and data (customer account number and amount) via ACH in Corporate Trade Exchange (CTX) or Cash Concentration and Disbursement Plus (CCD+) file format. Dominion Energy's bank will reject any other format, resulting in delays in payment postings.

Email Us to Start the Process

Invoice Payments

Note: These payment options are not for electric bills.

There's a convenience fee of $14.95 to pay invoices online or by phone. There's no charge to pay by mail.
Payments made before 5:00 p.m. EST Monday – Friday will post to your account the same day. Payments made after 5:00 p.m. EST or on weekends or holidays will post the next business day.

Types of Payments Accepted

You can make invoice payments using credit card or P-card, debit card, or check.
- Credit cards accepted include Visa, Mastercard, American Express, Discover.
- Debit cards accepted include Visa, Mastercard, Star, Pulse, Accel, NYCE.
You can make payments by check. When doing so, please include your account number on your check.
Make your payment online, by phone, or by mail.
- Online.
- Call 833-268-4343 to pay by phone.
- Send mail payments to:
  - Regular Mail:
    Dominion Energy Virginia
    P.O. Box 26543
    Richmond, VA 23290-0001
  - Overnight/Courier:
    Dominion Energy Virginia
    Attn: MRP
    600 E. Canal Street
    Richmond, VA 23219

Pay an Invoice or Claim