Energy Assistance

energy assistance

Part of our commitment to community includes helping those in need. Dominion Energy devotes special resources to help families in financial need stay warm in the winter and cool in the summer. Our energy assistance initiatives are designed to fill the gaps in state and federal funding for low-income heating and cooling assistance programs.


After 35 years, our signature EnergyShare heating and cooling assistance partnership program continues to help eligible customers pay their energy bills.

Heat Relief

Virginia: Senior Cool Care Program

For more than 25 years Dominion Energy Virginia has sponsored a cooling assistance program in partnership with the Virginia Department for Aging and Rehabilitative Services. Senior Cool Care provides a free single-room air conditioner unit to low-income older citizens. For information on how to apply in Virginia, call 800-552-3402.

North Carolina: Project Fan/Heat Relief

Since 1990, Dominion North Carolina Power has supported the North Carolina Division of Aging and Adult Services program for seniors, called Project Fan/Heat Relief. We donate funds to help provide fans in our service area in the northeastern portion of North Carolina. For information on how to apply, contact the North Carolina Department of Human Services – Division of Aging at 919-733-0440.

Bill Payment Assistance

Dominion Energy offers additional programs in several states we serve:

Other Funds

The Dominion Foundation contributes to a variety of fuel funds managed by social service charities or state agencies – Dollar Energy Fund in West Virginia, Operation Fuel in Connecticut, Rhode Island Good Neighbor Energy Fund, North Shore Community Action Programs, Inc., in Massachusetts, and the Keep Wisconsin Warm/Cool Fund are a few examples.