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Choose Your State of Service

In order to serve you better, please select your Dominion Energy location services.

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FAQs

What is SCO?

The Standard Choice Offer is the rate most residential customers who are eligible for Energy Choice, but have not chosen a supplier or joined a municipal aggregation program, pay for their natural gas consumption. These customers are assigned to a retail natural gas supplier and pay the same monthly variable SCO rate, regardless of the assigned supplier.

Who is eligible for the SCO rate?

Residential customers are eligible for the SCO rate if they are current on their natural gas bills or if they have averages but have not broken more than one payment plan in the previous 12 months, and are not participating in the Percentage of Income Payment Plan (PIPP).

In addition, in order to be eligible for the SCO rate, residential customers must be on the General Sales Service - Residential or Energy Choice Transportation Service - Residential rate schedule, which are limited to residential customers who use less than 3,000 MCF per year.

How is the SCO rate determined?

The SCO rate changes monthly based on the monthly closing price of natural gas on the New York Mercantile Exchange (NYMEX), plus a Retail Price Adjustment. The Public Utilities Commission of Ohio (PUCO) oversees an annual auction process that determines the Retail Price Adjustment, which reflects the suppliers' cost of delivering the gas from wherever it is produced to Dominion Energy Ohio's system for delivery to customers.

I am currently on SCO. Can I participate in Energy Choice?

Yes. Dominion Energy encourages you to review your gas supply options and pick the option with the price and plan that works best for you. For more information, visit DominionGasChoice.com to learn about your energy choices. Other valuable resources and insights are available from the Public Utilities Commission of Ohio and the Office of the Ohio Consumers' Counsel.

Will Dominion Energy Ohio make money on this?

No. Dominion Energy Ohio bills the SCO rate on behalf of the customers' SCO suppliers and makes no profit on the natural gas portion of the bill. Instead, Dominion Energy recovers its operating costs and a return on its investment in pipelines and facilities through its delivery charges.

Will customers see changes in their service from Dominion Energy Ohio?

No. Dominion Energy continues to provide its current services, such as billing, meter reading, emergency response and answering bill and service questions.

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