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In order to serve you better, please select your Dominion Energy location services.

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Dominion Energy Ohio offers eligible customers the opportunity to choose a retail natural gas supplier through its Energy Choice program. Customers who were previously with an Energy Choice supplier or participated in a governmental opt-in aggregation program whose contracts expire return to Dominion Energy Ohio's Standard Service Offer (SSO) rate for up to two billing periods.

Medium and large nonresidential customers eligible to participate in Energy Choice are assigned to a default MRR supplier if they do not choose a retail supplier.

FAQs

What is the Monthly Retail Rate?

The MRR is the replacement for the Monthly Variable Rate (MVR) program. Customers on the MRR will be charged the lower of the monthly variable rate submitted by their assigned MRR supplier or a “median MRR price” if the participating supplier’s submitted rate is higher. The median MRR price will be determined each month based on the median of each MRR supplier’s lowest monthly variable rate offer posted on the PUCO’s Energy Choice Ohio website. All MRR suppliers must charge a variable rate at or below the median MRR determined for each month. More information regarding the MRR may be found in Dominion Energy Ohio’s tariffs.

Do I have to stay with the Monthly Retail Rate?

No, as a medium or large nonresidential customer, your supply options depend on your annual gas consumption levels based on the prior calendar year as determined by Dominion Energy Ohio. In addition to the MRR, you have a few other options:

Usage greater than 200 Mcf and less than or equal to 500 Mcf: You may elect to receive commodity service under the Standard Choice Offer (SCO), enroll with an Energy Choice supplier, or (if available) enroll in a governmental aggregation program.

Usage greater than 500 Mcf: You may receive commodity service by enrolling with an Energy Choice supplier.

How is the MRR determined?

Customers on the MRR will be charged the lower of the monthly variable rate submitted by their assigned MRR supplier or a “median MRR price” if the participating supplier’s submitted rate is higher. The median MRR price will be determined each month based on the median of each MRR supplier’s lowest monthly variable rate offer posted on the PUCO’s Energy Choice Ohio website. All MRR suppliers must charge a variable rate at or below the median MRR determined for each month. More information regarding the MRR may be found in Dominion Energy Ohio’s tariffs.

Do customers have options other than MRR?

Yes.

Nonresidential customers with gas usage greater than 200 Mcf and less than or equal to 500 Mcf:

  • Elect to receive commodity service under the SCO.
  • Shop for an Energy Choice supplier.
  • Join a governmental aggregation program, if one is available in your community.

Nonresidential customers with gas usage greater than 500 Mcf:

  • You may receive commodity service by enrolling with an Energy Choice supplier.

I am a medium or large nonresidential customer currently on MRR. Can I participate in Energy Choice?

Yes. Dominion Energy encourages you to review your gas supply options and pick the option with the price and plan that works best for you. For more information, visit www.DominionGasChoice.com to learn about your energy choices.

Other valuable resources and insights are available from the Public Utilities Commission of Ohio and the Office of the Ohio Consumers' Counsel (for residential customers).

Will Dominion Energy Ohio make money on this?

No. Dominion Energy Ohio bills customers at their suppliers' MRR and makes no profit on the natural gas portion of the bill. Instead, Dominion Energy recovers its operating costs and a return on its investment in pipelines and facilities through its delivery charges.

Will customers see changes in their service from Dominion Energy Ohio?

No. Dominion Energy continues to provide its current services, such as billing, meter reading, emergency response and answering bill and service questions

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