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Update Your Email Address

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• Select My Profile.
• Click Edit next to Email.

Receiving or Viewing Your eBill

• Didn't receive your eBill email? Check your spam/junk mail folders. Add the eBill email address to your contacts (EBill_DominionEnergyOH@domenergyoheb.com). If you're still having trouble, please fill out the contact form below.

To Stop eBill

• Sign in.
• On the My Account Overview page, scroll down to My Enrollments.
• Next to eBill, select Un-Enroll.

Error Messages

• If you received an error message while trying to access your online account, please call us at 800-362-7557.
• Customer service is available 7 a.m. to 7 p.m., Monday–Friday.

Use this form to email us about your Dominion Energy Ohio gas account, service, or for help using Manage Your Account.

We try our best to respond to emails within two business days. If you have an account question, save time and manage your account online.

To start or stop AutoPay, call 800-362-7557 or manage your account online. These requests cannot be handled by email.