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Customer Relations Form

Electric customers in North Carolina can use this form to email the Customer Relations & Policy Department about an unresolved issue or concern, or to provide a compliment. (Gas customers or customers in other states should first choose their state and service, then visit our Contact Us section for options.)

For general or routine inquiries, please call 866-DOM-HELP (866-366-4357). If you have an account question, save time by managing your account online.

State

Have you spoken with a Customer Care Associate?

First Name

Last Name

Company

Street Address

City

Zip Code

Telephone

Dominion Energy Account Number

Description of issue, concern or compliment

* Required