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In order to serve you better, please select your Dominion Energy location services.

Choose Your State of Service

In order to serve you better, please select your Dominion Energy location services.

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Natural Gas Rebates

Natural Gas Stove

Earn a credit of up to $400 on your energy bill by installing qualifying natural gas equipment.

Available Conservation Bill Credits

Equipment Type Efficiency Requirements Rebate
Gas Storage Water Heater 0.64+ UEF $100
Gas Tankless Water Heater 0.80+ UEF $150
Gas Tankless Water Heater 0.90+ UEF $300
Gas Condensing Water Heater 0.80+ UEF $250
Gas Furnace 90%+ AFUE $200
Gas Furnace 95%+ AFUE $400
Gas Boiler 90%+ AFUE $200
Smart Thermostat ENERGY STAR® certified; must have natural gas heat $50
  • AFUE - Annual Fuel Utilization Efficiency
  • UEF - Uniform Energy Factor

Find qualified models.

To Apply for a Bill Credit

  1. Read the eligibility requirements and complete the appliance rebate form.
  2. Find a licensed contractor to install new equipment.
  3. Submit the form (within 90 days of installation) along with an itemized receipt that includes the date of purchase. Send to:

    Appliance Rebates
    Dominion Energy North Carolina
    P.O. Box 1398
    Gastonia, NC 28053-1398

  4. Allow at least 4 to 6 weeks to receive a credit on your Dominion Energy bill.

*We are experiencing an abnormally high volume of rebates. Processing times may take an additional 4 weeks.

For more information on any of these offers, please call us at 877-867-7627.

Residential Discount Rate

family cooking together in the kitchen

Qualify to Pay Less

If you’ve taken steps to make your home more energy efficient, you may qualify for a special discounted rate on natural gas. Qualifying customers pay less per unit of energy (therm) than the standard rate.

This rate is available to residential customers who qualify for service on Rate Schedule 101  and whose home meets the U.S. Department of Energy and U.S Environmental Protection Agency’s ENERGY STAR® for Homes qualification standards. Upon receiving documentation that a home qualifies, Dominion Energy will assign the customer’s account to Rate Schedule 102.

How do I qualify?

To qualify, your home must be ENERGY STAR qualified. Please note, Dominion Energy does not rate or qualify homes for energy efficiency.

  • Check with these ENERGY STAR builders and qualifiers to obtain qualification.
  • Once you receive your ENERGY STAR certificate, please submit via fax, email or mail to:

    Builder/Commercial Group
    Dominion Energy North Carolina
    PO Box 1398
    Gastonia, NC 28053-1398

    Fax: 843-746-0442

Should you have questions regarding the discount rate, please contact us toll-free at 877-776-2427.

person doing a home assessment

There are savings to be had all over your home.

See Tips to Make Every Room More Efficient

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