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In order to serve you better, please select your Dominion Energy location services.

Choose Your State of Service

In order to serve you better, please select your Dominion Energy location services.

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To see the rate used to calculate your bill, refer to the first page of your statement. See Understand My Bill for help locating your rate.

Access your billing history and statements online. If you have additional questions, call the 24/7 Customer Service Line toll-free at 877-776-2427.

Gas Rates & Charges Summary Residential Small / Medium Business Commercial / Industrial
Current Rates & Charges Summary
5 yr Archived Rates & Charges Summary

Gas Rate Descriptions Residential Small / Medium Business 101 Rate Schedule
101 Rate Schedule     
102 Rate Schedule     
125 Rate Schedule     
126 Rate Schedule     
127 Rate Schedule     
135 Rate Schedule 
140 Rate Schedule     
145 Rate Schedule     
150 Rate Schedule     
160 Rate Schedule     
165 Rate Schedule     
175 Rate Schedule     
180 Rate Schedule     

Gas Lighting Residential Small / Medium Business Commercial / Industrial
115 Rate Schedule

Riders Residential Small / Medium Business Commercial / Industrial
A R6-19.2    
B R6-12 & R6-19.2   
C Customer Usage Tracker   
D Gas Adjustment 
E Integrity Management Tracker

Rules & Regulations Residential Small / Medium Business Commercial / Industrial
Rules and Regulations

Other Residential Small / Medium Business Commercial / Industrial
Annual Service Election Form     
NC Regulatory Conditions & Code of Conduct

Emergency Services

Emergency Service as defined in Rider A of this Tariff shall be available to Customers served during any curtailment period, up to a maximum of 10 Dekatherms per day, at the rate of $20 00 per Dekatherm plus the cost of Gas used, as calculated under Rider A of this Tariff Emergency Service above 10 Dekatherms per day may be available to Customers at Dominion Energy North Carolina's sole discretion, and upon prior written notification and approval.

Unauthorized Gas

If Dominion Energy North Carolina does not authorize Emergency Service above 10 Dekatherms per day, and a Customer fails to discontinue the use of Gas after two hours' notice that Gas under this Rate Schedule is not available, all Gas so used shall be paid for by Customer at the rate of $50 00 per Dekatherm plus the cost of Gas used, as calculated under Rider A of this Tariff.

Fee Schedule

Reconnection - Non-Payment*  
Residential: Regular Hours  $80.00
Residential: After 5pm, Weekdays, Holidays  $120.00
Non-residential: Regular Hours  $120.00
Non-residential: After 5pm, Weekdays, Holidays $150.00


*All reconnections that exceed one hour shall be bill the indicated rates per hour.

Returned Checks & Bank Drafts  
Fee  $25.00 

 


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