Choose Your State of Service

In order to serve you better, please select your Dominion Energy location services.

Choose Your State of Service

In order to serve you better, please select your Dominion Energy location services.

Select my State

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New Customers

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Welcome new Idaho customers. 
It's easy to set up a new account with us, or to manage your current account, with service you can count on

Sign up for natural gas service. Here's how: 


Existing Customers

Manage your account online. You're in the right place if you need to:


When Starting Service with Us, Please Keep In Mind

Connection Fee

There are three options:

  1. $8 plus tax connection fee if service is already on at the premises and service needs to be transferred into a new name.
  2. $15 plus tax connection fee to initiate and remove the meter lock so a qualified individual may turn on the meter and light the appliances.
  3. $30 plus tax connection fee to initiate gas service, check the appliances and activate a new account at a new or an existing home.

Security Deposit

In most cases, Dominion Energy doesn't require a security deposit from residential customers. However, deposits may be required upon the filing of bankruptcy, when service is obtained fraudulently or without authorization, when service is shut off for nonpayment or when the customer has an outstanding debt with a collections agency.

If a deposit is required, the amount will be equal to the highest bill over the past 12 months at the residence. Security deposits can be paid in three monthly payments. The first payment must be made before service is established or before the deposit’s past-due date. The deposit, with interest, is refunded to the customer after a good credit history has been maintained for one year. If a customer discontinues gas service, the deposit plus interest is applied to the account balance, and any excess is refunded to the customer.

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