Skip to Content

Choose Your State of Service

In order to serve you better, please select your Dominion Energy location services.

Choose Your State of Service

In order to serve you better, please select your Dominion Energy location services.

Select my State

gas meters

Signs of a Gas Leak

Natural gas is non-toxic, colorless, odorless and lighter than air. An odor is added to help you detect a potential gas leak. Signs include:

  • A rotten egg odor.
  • Discolored or dead vegetation over or near the pipeline.
  • A hissing, whistling, or roaring sound near a gas appliance or pipeline.
  • Dirt or debris blowing into the air; persistent bubbles in water-covered areas.
  • Flames (if a leak has ignited).

If a leak occurs

  • Leave the area immediately.
  • Warn others to stay away.
  • From a safe place, call 911 and Dominion Energy Idaho at 800-767-1689.
  • Reporting a gas leak can't be done online.

What NOT to do If you suspect a gas leak

  • Do not try to turn natural gas valves on or off.
  • Do not smoke, use a lighter or strike a match.
  • Do not use any electric switch, telephone or cell phone, garage door opener or flashlight as they can cause sparks and ignite gas.
  • Do not start or stop nearby vehicles, machinery or things that may spark.

Dig Safely

If you are planning to dig on your property, follow these important steps:

  1. Call before you dig. State laws require that before digging, you call 811 or visit call811.com to have your lines located at least 2 full working days before you begin any excavation work.
  2. Wait. At no cost to you, technicians will mark the location of the utility lines on your property. Once all lines are marked, you can then safely begin your digging project.
  3. Respect and pay attention to the markings for your safety.

Dig with care. If you accidentally hit the pipeline, no matter how minor it may seem, leave the area immediately and call Dominion Energy from a safe place at 800-767-1689 and 911.

Safety & Preparedness

Cleaning up the Congaree River
Environment
Cleanup in the Congaree

South Carolina Governor applauds Dominion Energy, project partners, for completing project ahead of schedule

Crews removed tar-like material in the Congaree riverbed.

Cleanup in the Congaree
Carbon monoxide safety
Safety
Carbon Monoxide Safety and Awareness

Protecting Your Home and Family from the Silent Threat

Install a carbon monoxide detector to protect yourself and your family.

Carbon Monoxide Safety Western region
Man on Computer
Safety
Protect Yourself From Utility Scams

Dominion Energy is here to help you keep your utility account safe.

Scams in your community and across the country are on the rise. Unfortunately, many people have fallen victim to this type of scam, but by learning about scammers and their methods you can ensure that you won't be their next victim.

Protect Yourself From Utility Scams
caret
More Links