How can we help you?
Billing Options and Energy Assistance
Billing Options
Payment Arrangements
Need more time to pay? Our payment arrangements can help.
We are working with customers to establish flexible payment plans, both short and long-term, and will find a plan to make sense for you. Short-term plans provide a few more days past the due date. Long-term plans provide an installment option that spreads the designated utility balance over a period of up to six months.
Energy Assistance
We're supporting our customers and communities. Find resources to help pay your bill.
Low-Income Home Energy Assistance Program (LIHEAP)
The Low-Income Home Energy Assistance Program (LIHEAP) provides home energy assistance to help eligible low-income households meet their heating and/or cooling needs.
Your Community Action Agency in your county may be able to offer you one or more of the following types of assistance:
- Utility bill payment assistance
- Energy crisis assistance
- Weatherization and energy-related home repairs
Find the Help You Need
Event Calendar
In-person opportunities to connect with our assistance team.
2025
| Date | Time | Event | Place | Address | Details |
|---|---|---|---|---|---|
| 8/20 | 4:05 p.m. – 6:00 p.m. | 28th Annual Kids Day | Cross High School Gymnasium | 1293 Old Highway 6 Cross, SC 29436 |
Event Flyer |
| 8/20 | 4:05 p.m. – 6:00 p.m. | 28th Annual Kids Day | Cross High School Gymnasium | 1293 Old Highway 6 Cross, SC 29436 |
Event Flyer |
| 8/20 | 4:05 p.m. – 6:00 p.m. | 28th Annual Kids Day | Cross High School Gymnasium | 1293 Old Highway 6 Cross, SC 29436 |
Event Flyer |
2025
Additional Assistance
Programs and options to make receiving, viewing and paying your bills as easy as possible.
Save Energy & Money
Dominion Energy offers many low-cost and no-cost ways to save money and reduce your energy usage every day.
Home Energy Check-Up
Get a FREE home energy check-up and you'll be automatically entered for a chance to win a $100 Amazon Gift Card.