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Choose Your State of Service

In order to serve you better, please select your Dominion Energy location services.

Choose Your State of Service

In order to serve you better, please select your Dominion Energy location services.

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How EDI Works

Businesses that use EDI software and systems follow certain protocols for exchanging data electronically. Each transacting party is categorized as a trading partner and exchange mutual agreements that define a commercial transaction.

All subsequent transactions are then communicated in a standardized manner through an intermediate channel company called a Value Added Network (VAN) or via FTP with PGP encryption. The VAN is a third-party service provider that permits different trading partners to communicate through a central clearinghouse.

How to Set Up EDI Billing

Please allow approximately 3-5 days for this process.

Step 1: Complete and return an EDI Billing Customer Agreement available through your account manager or the billing department. If you are a third party billing aggregator, complete and return a Third Party Agreement.

Step 2: Once the necessary agreement(s) are received, the EDI billing department will contact you to explain the electronic testing requirements and schedule a date for testing to begin.

Step 3: We will transmit a set of test invoices specifically used for EDI certification to ensure a successful download of invoices into your financial processing system.

Step 4: Once testing is complete, your account will be switched to EDI and you will no longer receive paper bills. The EDI billing department will notify you when the first EDI invoice is initiated.

Preliminary Customer Requirements

  1. EDI Software - If your organization does not already have EDI capability, you will need to purchase and install EDI translation software. The software must be capable of receiving the American National Standards Institute (ANSI) X-12, Utility Industry Group (UIG), Transaction Set 810 Invoice.

  2. DUNS Number or Other Unique Identifier - You will need to obtain a Dun & Bradstreet Number (DUNS), a common company identifier in EDI and global electronic commerce transactions used on all EDI transactions by Dominion Energy North Carolina. 

    A DUNS number can be obtained by calling 844-241-5191 or by visiting the Dun & Bradstreet website. Dominion Energy can also accept a unique identifier for EDI billing transactions in lieu of a DUNS number.

How to Set Up EDI Payments

Dominion Energy North Carolina also offers EDI payments through the ACH network, using the CCD+ or CTX format.

For payment setup, execute two originals of the ACH agreement available from your account manager or contact Talesha Funchess in Dominion Energy Treasury Services at 803-217-8404. Return to the address noted on the form.

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