Choose Your State of Service

In order to serve you better, please select your Dominion Energy location services.

Choose Your State of Service

In order to serve you better, please select your Dominion Energy location services.

Select my State

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Review Your Options

Energy Assistance

Income-eligible customers can inquire about financial assistance for their heating bills via local assistance agencies.

Heat Care Fund

Dominion Energy North Carolina sponsors the Salvation Army's Heat Care Fund, a financial assistance program that helps individuals pay their heating bills, regardless of the type of fuel they use. All of the money contributed to the Heat Care Fund is distributed by local Salvation Army agencies to help needy residents in our service territory.

To request assistance, visit salvationarmycarolinas.org. To contribute to the fund, donate online today.

Third-Party Notification

This program notifies a family member, friend or neighbor, if a customer's bill is not paid. Third-party notification is beneficial for elderly customers or first-time bill-paying customers wanting to keep a family member aware of their accounts.

For more information, give us a call at 877-776-2427.

We Can Help

Call us with any questions about your bill, service, or payment arrangements.

877-776-2427

Budget Billing

Bring predictability to your monthly energy bill by paying the same amount each month.

Large Print Bills

Large print bills are designed mainly for the visually impaired. This free of charge option provides a summary page of the bill in a larger font size in addition to your regular bill.

For more information, give us a call at 877-776-2427.

Save Energy

Dominion Energy NC offers a variety of rebates, incentives, tips and tools to help you save energy and money.

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