Choose Your State of Service

In order to serve you better, please select your Dominion Energy location services.

Choose Your State of Service

In order to serve you better, please select your Dominion Energy location services.

Select my State

Article Summary

This article is about:

Dominion Energy is seeking a rate review in North Carolina.

We continue to support and advance clean energy in our service area.

We have expanded our financial assistance programs for customers who need help paying their bill.

Couple cooking

To support ongoing investments in service reliability, customer growth and clean energy programs, Dominion Energy North Carolina is requesting its first rate review and adjustment with the North Carolina Utilities Commission since 2016. This rate review will allow us to continue investing in our customers and clean energy, while keeping our rates affordable. The Commission will conduct public hearings this summer, and if approved, new rates would go into effect in the late Fall.

Frequently Asked Questions

What is this regulatory rate review about?

How will this request affect my monthly bills?

The company is requesting a 5.12% net adjustment to its natural gas rates, which would result in a $3 increase in the average residential customers’ monthly bill. The proposed adjustment is lower than the rate of inflation since 2016.

GreenTherm

What clean energy plans are you proposing?

Is Dominion Energy offering financial assistance to customers struggling due to the pandemic?

  • The needs of our customers always come first. The company has expanded its bill assistance programs and offers a range of payment plans for customers struggling to keep up with their monthly bills. More information about all of these options is available at our customer assistance page or the Dominion Energy app.
caret
More Links