Choose Your State of Service
In order to serve you better, please select your Dominion Energy location services.
In order to serve you better, please select your Dominion Energy location services.
In order to serve you better, please select your Dominion Energy location services.
Have a question? Contact us to help manage your account
Need help? We're here for you.
How do I sign in or register my account?
It's easy: sign in here or register to access your account online.
I'm moving/my account needs are changing. How can I transfer or stop my service?
Visit our Start/Stop Service area to view your options. You can also call us at 877-776-2427 to change your service.
How do I pay my bill?
We give you multiple options to pay your bill, whichever suits your needs best. Pay your bill online, by mail, over the phone or at an authorized payment location.
Everything you need is available here, including our mail-in address, telephone number and a list of authorized payment locations.
Business customers: We offer several ways to pay your bill, too. Pay online using a debit or credit card, or by using your bank account information. Set up a one-time payment or automatic payments. You can even pay by phone or at an authorized payment location.
How can I analyze my usage?
Sign in to your account to see how your energy use affects your bill over time.
I don't understand my bill.
This interactive sample bill will show you what's what on your bill.
What are the current natural gas rate plans?
View our current natural gas plan rates online. These rates apply to both residential customers and business customers. Contact a representative at 877-776-2427 if you have questions about your rate plan.
I need help paying my bill! Are there any assistance programs available for my family?
Yes, we offer multiple assistance programs. See which program is a good fit for you.
We also offer multiple rebates, as well as discounts on energy-efficient light bulbs.
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